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Royal Oak Ford
Royal Oak, MI
1,133 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,133 reviews
May 08, 2025
Royal Oak Ford is full of fun and chatty people who are interested in making sure you're well taken care of. Large stock of great Ford vehicles. I drove away happy with my experience and happy with my purc interested in making sure you're well taken care of. Large stock of great Ford vehicles. I drove away happy with my experience and happy with my purchase. Shout out to Steve Elich, who made the process of getting a car completely painless and enjoyable! More
by frank.clark
May 06, 2025
Always a great experience knowledgeable staff helps every step of the way whether it’s buying a new vehicle or going to the service department. Nothing but the best been dealing with them for many years now step of the way whether it’s buying a new vehicle or going to the service department. Nothing but the best been dealing with them for many years now always 100% satisfied. More
by Papalmer5
April 27, 2025
I was beyond impressed with my experience at Royal Oak Ford! The salesman, Gage, was so helpful and patient with all of my random questions. He went above and beyond in the customer service department! Th Ford! The salesman, Gage, was so helpful and patient with all of my random questions. He went above and beyond in the customer service department! The finance department spent a ton of time looking at options and building a plan that worked for me. I will be back when it’s time for my next car! More
by JulieT
Employees Worked With
April 25, 2025
I purposely drove out of my way to come to the Royal Oak Ford dealer. The service I received was great. There was no pressure. They listened to me and worked with me to find a car in my price range that I Ford dealer. The service I received was great. There was no pressure. They listened to me and worked with me to find a car in my price range that I was happy with. More
by sarahovermale
April 20, 2025
5 star service! In and out as requested. Steve Elich was an A+ salesman. Highly recommended. In and out as requested. Steve Elich was an A+ salesman. Highly recommended. More
by wayne hardwick
Employees Worked With
April 19, 2025
The team was courteous and willing to work with the customer, even though there was credit discrepancies. customer, even though there was credit discrepancies. More
by homeworkcenters
April 19, 2025
Steve was great! He made the car-buying process smooth, and he returned calls and questions in a timely manner. He made the car-buying process smooth, and he returned calls and questions in a timely manner. More
by jenace76
Employees Worked With
April 18, 2025
Jack and Derrick were excellent. Both knew their products and services. Overall, a great experience! Both knew their products and services. Overall, a great experience! More
by squarej
April 17, 2025
My sales person, at Royal Oak Ford, Heather, was amazing. She was personable, knowledgeable, and very helpful. Heather made the lease process quite pleasant. The financing and closing process was pleasant. She was personable, knowledgeable, and very helpful. Heather made the lease process quite pleasant. The financing and closing process was pleasant. More
by jays117
Employees Worked With
April 16, 2025
The car, the contract and the options were delivered on time and processed as promised. Great job, Heather! time and processed as promised. Great job, Heather! More
by scott
Employees Worked With
