Royal Nissan
Baton Rouge, LA
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Mr. Billy Brooks was very kind and polite understanding about my situation. Exceptionally Awesome Salesman. Mr.Billy Brooks went out his way to get me a vehicle. I left very happy.He was super professional about my situation. Exceptionally Awesome Salesman. Mr.Billy Brooks went out his way to get me a vehicle. I left very happy.He was super professional , very knowledgeable about what I was looking for. I Highly Recommend Him to Family and Friends .Thank you again Royal Nissan for my purchase. More
Mr. Billy Brooks was very understanding about my situation. Mr. Billy Brooks was Exceptionally awesome, professional salesman Mr. Billy Brooks went out his way to help me find a car. I was pleased f situation. Mr. Billy Brooks was Exceptionally awesome, professional salesman Mr. Billy Brooks went out his way to help me find a car. I was pleased for what he did . I was able to purchase a 2020 Nissan Rogue Sports extremely happy. Mr. Billy Brooks was kind and polite the customer service was impeccable. I was comfortable about my price and everything when well. Thank you Mr. Billy Brooks for all you did to help me. More
My car buying experience was great because of Britney Wimer. Originally I was nervous because of what I’d always hear about buying a car and this was a first for me but it was not bad at all. Britney wo Wimer. Originally I was nervous because of what I’d always hear about buying a car and this was a first for me but it was not bad at all. Britney worked with me and she wasn’t pushy. I was able to get the car I wanted in timely manner. More
I got approved in less than 30 mins. They literally took great care of me. The customer service was impeccable. I left very happy. I’ve never been to a dealership that got me in and out so fast. They made s great care of me. The customer service was impeccable. I left very happy. I’ve never been to a dealership that got me in and out so fast. They made sure I was comfortable with my notes, and they made every thing effortless. More
Billy Brooks is an Exceptionally Awesome Salesman as he goes out of his way to get the best Vehicle & Price within your liking & Budget!!! I Highly Recommend Him!!! He is very informative & knowledgeable goes out of his way to get the best Vehicle & Price within your liking & Budget!!! I Highly Recommend Him!!! He is very informative & knowledgeable of all Vehicles!!! More
BUYERS BEWARE!!!! Had an EXTREMELY disappointing experience at Royal Nissan. They found a quote I did on kelly blue book for my 2016 pathfinder and contacted me on Saturday, offering what sounded li experience at Royal Nissan. They found a quote I did on kelly blue book for my 2016 pathfinder and contacted me on Saturday, offering what sounded like an amazing deal. 84 months financing, special pricing, top dollar for my trade and no money down. They also guaranteed they could keep me in my current note range. I live about two hours away from the dealership and made it very clear that I did not want to make the drive if this was not a guarantee. I was assured I would be “very happy with the deal”. They ran my credit, I sent them photos of my current vehicle, sent them the exact mileage and my payoff quote. Was still assured they would get me into a 2020 pathfinder with no issue, that all i had to do was “come pick out a car”. So, I make the drive and am instantly told that “the manager that made that deal for you went home early today and the current manager said that the only deal we can get you is, $1800 down and a $681/month payment ($250 increase from my current note)”. I couldn’t help but laugh. I asked why this other manager was SO confident and guaranteed this other deal and my sales guy Jacob said that all he could see is that he was ball parking it and hoping I would settle for other terms if necessary once I got there. I was LIVID....the next offer they had was that i could just buy the 2020 without trading in my 2016. I was appalled. And it didn’t help that the other managers there refused to even make eye contact with me let alone actually come over and apologize for the inconvenience. It was the absolute WORST experience I have ever had at a dealership. Thank you Royal Nissan for wasting 5 hours of my time, a full tank of gas and for adding about 200 extra unnecessary miles on my vehicle!!! More
Purchased a 2020 Armada and Britney Wimer was excellent to work with. She was super professional, very knowledgeable about the vehicle’s features. She is very dedicated to pleasing her customers; she sto to work with. She was super professional, very knowledgeable about the vehicle’s features. She is very dedicated to pleasing her customers; she stood in the rain to answer questions we had. Would definitely recommend her and purchase from her again. More
Top Notch Service - friendly, professional and hard working people that care about your experience. Highly recommend this dealership to anyone looking for a no-nonsense, excellent buying experience. working people that care about your experience. Highly recommend this dealership to anyone looking for a no-nonsense, excellent buying experience. More
My lease with another car company was up and this time I wanted to buy something l. I called ahead, due to Covid, and got connected to Brandon in New Car Sales at Royal Nissan. I explained all my history an wanted to buy something l. I called ahead, due to Covid, and got connected to Brandon in New Car Sales at Royal Nissan. I explained all my history and what I wanted... which was everything and anything. Brandon took a lot of time to show me everything. Literally. We drove many. Sat in everything. Discussed pros and cons. However, he showed me something that was even on my radar. I have good credit and a good income so I could “afford” a lot of things. But he didn’t show me his most costly, best commission vehicles only. And funny enough, the car he suggested was winner winner chicken dinner. 2020 Nissan Sentra.... First it’s Uber sporty. Great on gas and options are amazing. I already own a crossover SUV so didn’t really need another. And I don’t have to drive much so when all was said I got an awesome ride, at a great monthly payment, great finance rate. Can’t say enough good things about Brandon and this whole dealership. If you are in the market for a new or used car, do yourself a favor and buy here. More
Second vehicle I have purchased from Royal nissan and both times have been great. Look forward to using them again for my next vehicle for my oldest child in the next few years. both times have been great. Look forward to using them again for my next vehicle for my oldest child in the next few years. More