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Royal Nissan

Baton Rouge, LA

4.8
157 Reviews
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9325 Airline Hwy

Baton Rouge, LA

70815

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Showing 157 reviews

February 22, 2022

Mrs. Stephanie is the best hands down. She found the perfect truck to fit me( 4’9) and my 3 kids. She so friendly she made me feel right at home and went More

by Jayceerentrop341
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Feb 23, 2022 -

Royal Nissan responded

Jayceerentrop341, we're happy you found our staff to be so supportive during your experience here at Royal Nissan, Llc. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 19, 2022

Top notch! Our buying experience was so easy. Our salesperson, Britney, even delivered the truck and paperwork to our house. More

by jsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney
Feb 21, 2022 -

Royal Nissan responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

February 18, 2022

I had a great experience. Britney was wonderful and I did not feel pressured in the least bit as I had felt at a few other dealerships. All around everyone was great and made More

by Heathermoralez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney
Feb 21, 2022 -

Royal Nissan responded

We appreciate the review. Thanks for taking the time. Have a wonderful day!

February 15, 2022

Ashlyn Rudolph was an excellent salesmen her service was fast and always on time, I felt very appreciated and welcomed if your interested in getting a car at Royal nissian I would suggest you visit her... S More

by josephmolden2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn Rudolph
February 12, 2022

My experience was very good! Louis Freeman was a great salesman and he got me in and out quick!! Thank you so much I'm really enjoying my Rouge!! I rate the service a 5!! More

by Melissa Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Freeman
January 19, 2022

Cumbersome phone answering system - doubtless driven by a shortage of staff available to pick up the phone & talk. DId receive a call back in ~40 minutes. More

by Ticked57
Customer Service
Recommend Dealer
Yes
Employees Worked With
Unknown
December 29, 2021

My salesman Victor was very helpful and courteous. He went above and beyond to make sure I left the lot with a brand new car. I would definitely recommend him! More

by Shonesty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor M.,Steven S.
Dec 31, 2021 -

Royal Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

December 10, 2021

There's much to be said about the great service. Upon the first meeting with Britney, she greeted me with a smile and a willingness to listen and help. I felt no pressure to make a purchase. Although nice an More

by dd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Britney and Mr. Steve
November 20, 2021

I went in for a recall on the hood latch in my Altima and got the free oil / filter change for the inconvenience which is nice. They were quick to get my car to the back and they were all as nice as can be. More

by dannyphantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trey Roussel (service advisor), Kevin Ferguson (tech)
Nov 23, 2021 -

Royal Nissan responded

We apologize that your experience did not meet your expectations, or our standards. We strive to make every customer feel valued and well-served, and if that was not your experience we hope you give us another chance. Please contact us at (225) 924-0400 so we can make it right!

November 02, 2021

Royal Nissan is an excellent place to shop for a new or used vehicle. Their sales staff and service department are great. Big shout out to Britney Wimer for going above and beyond in making buying a new ve More

by Debbie.Shaddinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney Wimer and Steve Small
Nov 05, 2021 -

Royal Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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