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Royal Nissan
Baton Rouge, LA
157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 157 reviews
February 22, 2022
Mrs. Stephanie is the best hands down. She found the perfect truck to fit me( 4’9) and my 3 kids. She so friendly she made me feel right at home and went Stephanie is the best hands down. She found the perfect truck to fit me( 4’9) and my 3 kids. She so friendly she made me feel right at home and went above and beyond to get me in the truck of my dreams.. thank you so much Mrs. Stephanie and Royal Nissan!!! More
by Jayceerentrop341
Employees Worked With
Stephanie
February 18, 2022
I had a great experience. Britney was wonderful and I did not feel pressured in the least bit as I had felt at a few other dealerships. All around everyone was great and made Britney was wonderful and I did not feel pressured in the least bit as I had felt at a few other dealerships. All around everyone was great and made the experience great More
by Heathermoralez
Employees Worked With
Britney
February 15, 2022
Ashlyn Rudolph was an excellent salesmen her service was fast and always on time, I felt very appreciated and welcomed if your interested in getting a car at Royal nissian I would suggest you visit her... S fast and always on time, I felt very appreciated and welcomed if your interested in getting a car at Royal nissian I would suggest you visit her... She did her best to get me approved for a dodge charger 👍👍👍 More
by josephmolden2022
Employees Worked With
Ashlyn Rudolph
February 12, 2022
My experience was very good! Louis Freeman was a great salesman and he got me in and out quick!! Thank you so much I'm really enjoying my Rouge!! I rate the service a 5!! salesman and he got me in and out quick!! Thank you so much I'm really enjoying my Rouge!! I rate the service a 5!! More
by Melissa Moore
Employees Worked With
Louis Freeman
January 19, 2022
Cumbersome phone answering system - doubtless driven by a shortage of staff available to pick up the phone & talk. DId receive a call back in ~40 minutes. shortage of staff available to pick up the phone & talk. DId receive a call back in ~40 minutes. More
by Ticked57
Employees Worked With
Unknown
December 29, 2021
My salesman Victor was very helpful and courteous. He went above and beyond to make sure I left the lot with a brand new car. I would definitely recommend him! went above and beyond to make sure I left the lot with a brand new car. I would definitely recommend him! More
by Shonesty
Employees Worked With
Victor M.,Steven S.
December 10, 2021
There's much to be said about the great service. Upon the first meeting with Britney, she greeted me with a smile and a willingness to listen and help. I felt no pressure to make a purchase. Although nice an first meeting with Britney, she greeted me with a smile and a willingness to listen and help. I felt no pressure to make a purchase. Although nice another salesperson at a nearby dealership seemed overly anxious to make a sale evidenced by multiple contacts. When I did decide to use Royal, Britney was the same- smiling and willing to help and patiently presented the options and let me make the choice. She even went as far as helping me transfer my stuff from the old vehicle to the new one. Had she not been as friendly as she was I probably would not have used that dealership due to other employees' failure to greet the customer. Britney should be the training person for guest relations . Mr. Steve was just as kind and was very careful to explain the processing of the financial portion. More
by dd
Employees Worked With
Ms. Britney and Mr. Steve
November 20, 2021
I went in for a recall on the hood latch in my Altima and got the free oil / filter change for the inconvenience which is nice. They were quick to get my car to the back and they were all as nice as can be. got the free oil / filter change for the inconvenience which is nice. They were quick to get my car to the back and they were all as nice as can be. An hour and 15 minutes later they get back to me after an "inspection" saying my brake pads were measured at 3MM for each pad which is usually a good time to change them out. They wanted me to pay $400 + fees and taxes to replace all brake pads and spin the rotors. So I go home knowing that I changed my brake pads myself about 5 months ago for about $80-90 and I measured them carefully at 8MM for each pad. So they straight up lied to me about the measurement or they just didn't even inspect my car to begin with. I'm 21 years old but I do look younger so I guess they thought I was gullible enough to waste $450+ for a "critical concern" brake job. Cracks me up hahaa. BE CAREFUL young ones and learn your cars I beg you. note: I hate dogging on businesses like this... but when it comes to MY bank account, absolutely not. More
by dannyphantom
Employees Worked With
Trey Roussel (service advisor), Kevin Ferguson (tech)
November 02, 2021
Royal Nissan is an excellent place to shop for a new or used vehicle. Their sales staff and service department are great. Big shout out to Britney Wimer for going above and beyond in making buying a new ve used vehicle. Their sales staff and service department are great. Big shout out to Britney Wimer for going above and beyond in making buying a new vehicle an awesome experience. More
by Debbie.Shaddinger
Employees Worked With
Britney Wimer and Steve Small
