Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Nissan
Baton Rouge, LA
157 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 157 reviews
March 02, 2023
They refused to exchange a battery that was under warranty stating the vehicle must be present. They charge you installation fee$49.97 and half the cost of the battery while it's under warranty.(Bas warranty stating the vehicle must be present. They charge you installation fee$49.97 and half the cost of the battery while it's under warranty.(Basically buying another battery!) Parts manager was no help, I asked for documentation of the policy, he had none, also no rational explanation for why I need to bring a vehicle that does not start to the dealership to have the battery replace,he did not test battery either. I guess I have to pay a tow truck to bring it there. More
by lrile1p
Employees Worked With
Brad parts department manger
January 09, 2023
Regan Stowers was awesome. She communicated with me about the status of my vehicle and she was kind and professional. I have serviced my car there for 9 years. The whole team i She communicated with me about the status of my vehicle and she was kind and professional. I have serviced my car there for 9 years. The whole team is excellent. Kerry and Liz are great too. I appreciate the great service. More
by DAN.STOWERS
Employees Worked With
Regan Stowers
October 07, 2022
Colton was excellent in helping us get our 2012 nissan frontier fixed. I want to say i saw alot of integrity and willingness of a young man doing his job the best of his ability to make Royal Nissan prosp frontier fixed. I want to say i saw alot of integrity and willingness of a young man doing his job the best of his ability to make Royal Nissan prosperous. More
by bjrogillio
Employees Worked With
Colton
September 16, 2022
I had my 2021 Nissan Titan serviced today. The techs are amazing and De’Aun Blair at the Maintenance Dept.service desk was awesome. She has great customer service skills and she kept me inform The techs are amazing and De’Aun Blair at the Maintenance Dept.service desk was awesome. She has great customer service skills and she kept me informed of my vehicles status while being serviced. She also recommended what items needed to be serviced during my visit. I give the Maintenance Dept, the service desk staff and the salesmen,especially( Alan Landry and Britney Wiemar) 5 stars. This Dealership excels at customer service and quality vehicles. More
by Trav2will
Employees Worked With
De’Aun Blair
September 04, 2022
Stephanie DeArmond was fantastic at Royal Nissan. My husband went easier that day and then took me back that evening! Walked out that evening with a 2022 Pathfinder Platinum. Lice it! My husband went easier that day and then took me back that evening! Walked out that evening with a 2022 Pathfinder Platinum. Lice it! More
by scovington2273
Employees Worked With
Stephanie DeArmond
August 25, 2022
We visited Royal Nissan and Liz Plaisance took great care of us during our service repairs on my daughters' 2015 Nissan Sentra....Carpet and mats were replaced and we will return for an oil change as well. of us during our service repairs on my daughters' 2015 Nissan Sentra....Carpet and mats were replaced and we will return for an oil change as well. Liz is an exceptional service provider and she is very detail and customer-focused. Liz continue to provide the great customer service... We are extremely happy and satisfied.. Taylor J. Odom More
by Dr. Samuel Odom
Employees Worked With
Plaisance, Liz
