Royal Nissan
Baton Rouge, LA
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Overall great experience I just recently purchased my 2018 Nissan Pathfinder from Royal Nissan. My overall experience was excellent because of my sales rep, Chris Jackson. H I just recently purchased my 2018 Nissan Pathfinder from Royal Nissan. My overall experience was excellent because of my sales rep, Chris Jackson. He was very professional and knowledgeable. Thanks Chris for all your help and patience as we made our decision on the vehicle that fit our need. The only negative I have is that the receptionist was not welcoming or friendly. More
I purchased a new car for my mother. Will and Mike are the best!! They made my car buying experience so easy. I will be sending anyone who needs a car to them. Thanks again guys. Will and Mike are the best!! They made my car buying experience so easy. I will be sending anyone who needs a car to them. Thanks again guys. More
Sold me I car I didn't want I went into royal nisson to consign for a friend. We both signed paperwork. He moved to Texas he made his payments all was fine until I had to go get I went into royal nisson to consign for a friend. We both signed paperwork. He moved to Texas he made his payments all was fine until I had to go get the car and looked at the paperwork in the glovebox. His name is nowhere on it. They sold me a car as the buyer. I have a corolla I make payments on already. I gave him back the car now he can't register it in Texas or get insurance on it because it's in my name. Lynette the sales person and the finance manager have all been fired. We have been back to royal to see if they could add him on the paperwork so he could get credit or register it. The didn't do a thing but showed me the paperwork with only my signature although there are deleted pages they can't provide or the loan application. Which with my income I would never have qualified. So it's my word against theirs. All they said was I was liable weither I was the buyer or cosigner. More
I was picky and rolled off with exactly what I wanted Jennifer Derbes is amazing. I started off just looking at the new Kicks. Somehow my internet search landed me in Jennifer's office. During my search/l Jennifer Derbes is amazing. I started off just looking at the new Kicks. Somehow my internet search landed me in Jennifer's office. During my search/learning about the car, I started asking if I could get this or that and ended up requesting a very difficult to locate vehicle. The combinations of accessories, trim level and options were unique (or maybe not unique at all and everyone wanted it and already had gotten it) Jennifer went with every request I made and ended up going above and beyond what I expected. I'm a very happy owner of a new 2018 Nissan Kicks and love it. I highly recommend Royal Nissan and hope you are lucky enough to get to work with Jennifer. More
Wonderful Experience I gave my saleswoman, Antionette Hardesty 5 stars. She was very personable and she was as excited about me buying the car as if she were buying the c I gave my saleswoman, Antionette Hardesty 5 stars. She was very personable and she was as excited about me buying the car as if she were buying the car. I would highly recommend her to anyone looking for a car. More
Amazing Customer Service! This is my first BRAND NEW vehicle, a 2018 Nissan Rogue SV. I was in a very sticky situation with two vehicles, and the workers here were so understan This is my first BRAND NEW vehicle, a 2018 Nissan Rogue SV. I was in a very sticky situation with two vehicles, and the workers here were so understanding and made this such an easy experience for me. Jennifer is AMAZING, and made me feel so comfortable. Mr. Alan periodically checked in on me to make sure I was doing fine. And Michael made the paperwork part of the deal fun and stress-free. I absolutely recommend anyone to come here. More
Professional and exceptional customer service This is my first time purchasing a new vehicle. My Salesman, Jeff Jones was very patient with me, very thorough in helping my find the vehicle I wan This is my first time purchasing a new vehicle. My Salesman, Jeff Jones was very patient with me, very thorough in helping my find the vehicle I wanted and within my budget. I was able to test drive the 2018 Nissan Rogue. I Loved the way it drive, it was on sale for $20,990. This was a great deal! I would recommend Royal Nissan for exceptional service and great pricing. More
Exceptional Customer Service I had purchased the 2018 Nissan Rogue and realized after driving it over a week, I wasn't comfortable due to not enough leg room. So I returned the I had purchased the 2018 Nissan Rogue and realized after driving it over a week, I wasn't comfortable due to not enough leg room. So I returned the Rogue and my Salesman. Jeff Jones and with the help of Michael Kober were able to accommodate me with a vehicle with plenty leg room. I am now driving a 2018 Murano, pricing was right and now happy and very satisfied! I would recommend Royal Nissan to my family and friends because they had great salesman and also good pricing with excellent service plan for your vehicle. I've purchased a good investment for my New SUV. Thank you! Royal Nissan More
Salesman Jacque Franklin and finance Andrew Anthony. Jacque was extremely attentive and helpful. His manner was truly awesome. I love my new Nissan Quest van. Thank you again for our great experience. Jacque was extremely attentive and helpful. His manner was truly awesome. I love my new Nissan Quest van. Thank you again for our great experience. Andrew was extremely clear and precise doing the financing. I was extremely pleased with his manner and outview for the financing. More
Nissan Titan Purchase Purchased a Nissan Titan this week from Will Voelker. Very professional and took the time to explain all the new bells and whistles. Good trade in, Purchased a Nissan Titan this week from Will Voelker. Very professional and took the time to explain all the new bells and whistles. Good trade in, good price, I highly recommend. More