Royal Moore Toyota - Service Center

This was yet another great experience at Royal Moore Toyota. This morning, I had a 2009 Scion XD That had a slow start... and It just had a alternator installed a few weeks ago. I drove in before the Toyota. This morning, I had a 2009 Scion XD That had a slow start... and It just had a alternator installed a few weeks ago. I drove in before the shop opened and with no appointment. I was greeted immediately. The battery was sick-we got a new one installed in about an hour. I was back on the road. Thanks Lisa! More

These guys are good, fair and quick. Really have never had a problem with them, and one major issue with Toyota itself was handled well. Went in for major service and everything came out as expected, no had a problem with them, and one major issue with Toyota itself was handled well. Went in for major service and everything came out as expected, no surprises. Thank you More

Ray Valero was great. Was clear on what the problems could be and in providing the estimate for the repair. Professional and good customer service. could be and in providing the estimate for the repair. Professional and good customer service. More

Ray and Royal Moore Toyota were responsive and accommodating to my schedule while getting the needed work done quickly. And scheduling lyft rides for me made it convenient to get back and forth fr accommodating to my schedule while getting the needed work done quickly. And scheduling lyft rides for me made it convenient to get back and forth from work while service was getting done. More

Appreciate not being pestered about buying a car. Bob was very helpful and I was able to test drive a Toyota Corolla SE. Great group of people. Now own my 4th Corolla. very helpful and I was able to test drive a Toyota Corolla SE. Great group of people. Now own my 4th Corolla. More

Part I needed came in the following day. Was able to make an appointment a few days later. Arrived and was in and out in about 20 minutes. an appointment a few days later. Arrived and was in and out in about 20 minutes. More

Scott was professional, knowledgeable with customer focused I called Scott to get a quote for a 120K mile service and Scott quickly went over my needs for my car with detailed breakdown. He even accommodated me I called Scott to get a quote for a 120K mile service and Scott quickly went over my needs for my car with detailed breakdown. He even accommodated me with a free loaner vehicle while the car is getting the service done. He was courteous when I arrived and quickly checked me in going over services to be performed. Promptly called me later to explain the diagnosis on my car and didn't push anything that is not needed. All this great customer service at reasonable price. Couldn't ask for more. Thanks and I'll be a return customer whenever the need comes. More

Checked me in quickly, explained the service options, got the paperwork finished, and a loaner vehicle in just a few minutes. Ray was Very courteous and professional. the paperwork finished, and a loaner vehicle in just a few minutes. Ray was Very courteous and professional. More

Always great service from Ray! Thanks for making it easy for me to keep my car working in top condition. Fast oil change appointments and free rental car if the service is going to be a bit longer. for me to keep my car working in top condition. Fast oil change appointments and free rental car if the service is going to be a bit longer. More

I am disappointed with our latest service we just got. We We took our Rav4 in for service and at first we were not so happy about the amount of time it would take and the cost, but after the Manager Rick reac We took our Rav4 in for service and at first we were not so happy about the amount of time it would take and the cost, but after the Manager Rick reaching out and us sharing our concerns, we appreciate that they take our concerns seriously and want to make things right. They do a good job trying to make sure the customer is happy. We are loyal customers here and have referred many of our friends to them so it feels good when they really appreciate your business and not just to make money off you. More