Royal Moore Toyota - Service Center

Service appointment was handled well and done in less time than projected. Jennifer was gracious in follow through on releasing my vehicle and confirming all was completed. time than projected. Jennifer was gracious in follow through on releasing my vehicle and confirming all was completed. More

Jennifer greeted me and took care of my rav4. It only took 30 mins to complete the oil change and tire rotation. Jennifer found me and went over what was done. She was very nice and the free car wash was took 30 mins to complete the oil change and tire rotation. Jennifer found me and went over what was done. She was very nice and the free car wash was more than I expected for a free service. More

Excellent service. I was greeted before I even reached the door. Jennifer confirmed what it was I had brought the car in for and told me how long it would take. When the service was completed I was told the door. Jennifer confirmed what it was I had brought the car in for and told me how long it would take. When the service was completed I was told exactly what had been done and any recommendations for future service. The vehicle was ready in less time than estimated as well. More

Wow! They were right there waiting for me and had a ride for me within minutes. I love the attention I get. You are the best. for me within minutes. I love the attention I get. You are the best. More

Virus guidlines were being followed.I was met by an Virus guidlines were being followed. I was met by an advisor as soon as I got out of my car, This has never happened before. Thank you! Virus guidlines were being followed. I was met by an advisor as soon as I got out of my car, This has never happened before. Thank you! More

I had my 18 year old Highlander in for service as the dreaded "check engine" light came on. Turned out the repair would be an overnight job and I was given a very nice loaner car. Scott Howard was very dreaded "check engine" light came on. Turned out the repair would be an overnight job and I was given a very nice loaner car. Scott Howard was very knowledgeable and patient (I ask a lot of questions) and kept me updated throughout the 2 days when the minor repair job turned into a more major one. This was my first experience with Royal Moore Toyota and the whole process, from making the appointment to the return of my repaired SUV, was handled smoothly and professionally and everyone was super friendly. It was much appreciated. For those concerned, COVID-19 safeguards were observed. More

Always fantastic service...... there's a reason we use Royal Moore...... excellence!! Got me in and out so I can get my day done. Looking forward to making apurchse through Royal Moore in the future!! Royal Moore...... excellence!! Got me in and out so I can get my day done. Looking forward to making apurchse through Royal Moore in the future!! More

George has always been great to work with, he is my preferred service leader and I wait to schedule my cars service(s) with him if he isn't on the calendar. preferred service leader and I wait to schedule my cars service(s) with him if he isn't on the calendar. More

Excellent no hassle service with right recommendation and no hidden charges etc. Thanks to George and Rick from Royal Moore Service dept. Very courteous and knowledgeable staff no hidden charges etc. Thanks to George and Rick from Royal Moore Service dept. Very courteous and knowledgeable staff More

Service staff is always supportive, courteous and professional. Appreciate COVID 19 precautions taken by the dealership in all but one employee who on both days I was there, I observed wore her face professional. Appreciate COVID 19 precautions taken by the dealership in all but one employee who on both days I was there, I observed wore her face mask on one ear in the office while working closely with her fellow employees. Doesn't appear to take OR mandate seriously More