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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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May 12, 2022

Very efficient, things were very clean and organized. The car was ready when Jonathan said it would be. More

by dbhalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore! We are pleased to hear about your visit with us, thank you.

May 08, 2022

Great people who strive to give friendly service. No matter the reason for bringing my car in to the service center I've always been treated with respect and professionalism. I purchased a new Suba More

by Tessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Royal Moore Subaru responded

Tessie, we're happy to hear you had such a positive experience with our team!

May 05, 2022

On time and great to work with. Jonathan was great and I will be back in 6 months to get my vehicle serviced. More

by derek.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Torres
May 08, 2022 -

Royal Moore Subaru responded

Derek, thank you for the kind words and 5 star review! We hope to be able to help you out again in 6 months for your next service visit :)

May 05, 2022

The service was very quick and efficient. Did not have to wait very long at all. More

by paul
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
May 08, 2022 -

Royal Moore Subaru responded

Hi Paul, we are very happy to have provided you with such a positive experience!

May 04, 2022

Excellent service and support as they test drived immediately to evaluate vehicle problems and provided loaner car for my use while services performed More

by gbgolf
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Royal Moore Subaru responded

Thank you for the high star rating!

May 04, 2022

Great customer service and quick updates. Repair advisor was professional and makes you feel at ease. More

by Gstorms2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

May 04, 2022

Prompt and courteous service with clear advice. Comfortable waiting area wit a pleasant and relaxing atmosphere. More

by ticobob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

April 30, 2022

The service was just fine. Your communication was not. I interpreted your communication as coming from the dealer and telling me that the service was completed. Understanding More

by FSmithhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Royal Moore Subaru responded

That's certainly great feedback on a very important aspect of our service center. Thank you so much for the constructive criticism and for choosing our service department. We appreciate it.

April 27, 2022

They were very courteous and timely. .I would recommend them to all of my friends with Subarus. More

by Patrick Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Apr 30, 2022 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Patrick Cross. Thank you and we hope to see you again!

April 25, 2022

Very pleased with the handling of my service appointment. Person tending to me was very courteous and helpful. More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
May 15, 2022 -

Royal Moore Subaru responded

Thank you for taking the time to share you service experience !

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