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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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July 28, 2022

Sacramento has been our advisor for several years now. Each time we come in to service our 2017 Subaru Legacy he is very professional and friendly. He checks our service record to verify what is really ne More

by kkings9426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Royal Moore Subaru responded

Thanks so much for your continued business!We strive for a high level of customer satisfaction in all aspects of our dealership. We'll share your kind words with Sacramento :)

July 23, 2022

Sacramento Torres explained exactly what repairs were needed to be done. The repairs were completed much faster than I thought !!!! More

by ssvslom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Royal Moore Subaru responded

Thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

July 22, 2022

Received vehicle service from Royal Moore Subaru. Jonathan was my service advisor. Friendly and helpful. I inquired about some touch up paint for my vehicle. He called the parts department for me to More

by Nor
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Royal Moore Subaru responded

We are super excited to see that Jonathan provided you with such great service!

July 16, 2022

Quick and efficient. No hidden items. Quite happy with the experience. Would recommend to others. More

by Toddk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 02, 2022 -

Royal Moore Subaru responded

Toddk01, we are so pleased you enjoyed your visit to Royal Moore Subaru!

July 14, 2022

Excellent dealership and service, Emmylea was very helpful and provided clear instructions for my next step. She was also friendly and courteous. More

by Michaele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Michaele responded

Excellent dealership and service, Emmylea was very helpful and provided clear instructions for my next step. She was also friendly and courteous.

July 10, 2022

Fast friendly and efficient. Clean inviting waiting room and accommodation for bring my dog to the appt More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Jul 12, 2022 -

Royal Moore Subaru responded

Tricia, we really appreciate your great feedback! We look forward to your next visit. Take care :)

July 10, 2022

Logan was great to work with! Timely and detailed communication, friendly service, took the time to listen to the details of what I'd done to try and diagnose the issue which help More

by GeoffH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Royal Moore Subaru responded

Geoff, thank you so much for the kind words. Logan and the rest of the staff pride themselves deeply on making sure your experience here is top notch. We'll share this with our team :)

July 09, 2022

I love the remodel. The service was great! I was greeted at my car in service and my car was done in a timely manner. More

by kathryn.jones15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Jul 12, 2022 -

Royal Moore Subaru responded

Kathryn, your satisfaction is our top priority so it's wonderful to know we're achieving that. Thanks so much for your business :)

July 07, 2022

Sacramento always does an amazing job, and is always professional and courteous. If I have a problem or issue with my car he makes sure to address it completely. I highly recommend this dealersh More

by Tessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Royal Moore Subaru responded

Sacramento is truly an asset to our advisor team. Thank you for sharing about your experiences with him.

July 02, 2022

The service department is excellent. The "lounge" is comfortable. The staff communicated to me. I had an issue with a wheel lock key that was missing from my vehicle which we needed w More

by marcyapple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Royal Moore Subaru responded

Marcyapple, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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