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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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August 31, 2022

In and out no hassles for my oil change. Even got me in early by two hours More

by C.j.barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore to service your vehicle!

August 26, 2022

Even though I didn't have an appointment for maintenence they were able to get me in when I needed it. Thank you. More

by djmcorb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Aug 30, 2022 -

Royal Moore Subaru responded

We are very happy that the team were able get your car taken care of on such short notice! Thanks for sharing.

August 25, 2022

Excellent service which was completed in a timely manner. Carlos was very helpful and kept me informed during my wait time. More

by cas713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Sep 04, 2022 -

Royal Moore Subaru responded

Cas713, your wonderful feedback and rating mean a lot to us.

August 24, 2022

Fast and efficient service. Staff was very pleasant. On my way again in less than an hour. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Sep 04, 2022 -

Royal Moore Subaru responded

Jon, thank you for your kind words! We're happy we could help.

August 23, 2022

! have been a customer for 30 years . the young man who served me did exactly what he was suppose to do. & made sure i was happy.. being very considerate & polite. More

by grandmadel70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Sep 04, 2022 -

Royal Moore Subaru responded

Thank you so much for your loyalty, it is greatly appreciated. We will continue to work hard to provide a great experience every time you're in to see us!

August 23, 2022

Appreciate the fact that even though we were scheduled for brake work when they found we didn’t need it they let us know! More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fredrickson
Sep 04, 2022 -

Royal Moore Subaru responded

Thank you for taking the time to share about your recent experience with us. We look forward to seeing you next time your vehicle is due for service!

August 17, 2022

Julie and Isaiah were very helpful during my visit to the parts department. First rate customer service! More

by service&parts customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaiah, Julie Jenkins
Aug 23, 2022 -

Royal Moore Subaru responded

Thank you for sharing about our Parts/Service team!

August 17, 2022

advisor, Sacramento, is commendable ! thank you very much for your help while serving my vehicle More

by Tapat5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Royal Moore Subaru responded

Thank you for sharing your service experience. We would love to know more information on what we could have done to have improved the customer service, overall experience, and quality of work performed. Please reach out to Bill Rush at 503-640-5660 when you have time. Thanks!

August 12, 2022

Excellent experience. The service team was friendly and informative and the vehicle was ready 45 minutes before the eta they gave me. More

by capsfan333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Royal Moore Subaru responded

Capsfan333, thank you for your kind words! We're happy we could help.

July 31, 2022

The service and communication were excellent. Also appreciated their help in arranging a ride home More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Royal Moore Subaru responded

We appreciate it Nancy!

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