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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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December 14, 2022

Royal Moore Subaru provides consistently professional service. I appreciate being kept in touch with what is happening with my Subaru via text message so I know what progress is being made and when it wi More

by Ted Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Royal Moore Subaru responded

Tad, thank you for sharing about your experience with Sacramento!

December 09, 2022

I had my Subaru Outback serviced here and the customer service was great, they got my Subaru in and out quickly and kept me updated the whole time. I will definitely be coming back here for service in the More

by paige.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Royal Moore Subaru responded

Thank you for taking the time to share about your experience with Sacramento in our service department! See you next time.

November 19, 2022

Emmylea was very kind and patient, she answered all my questions. I look forward to speaking with her again. More

by actuallynoimnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Royal Moore Subaru responded

Thank you for sharing your experience with Emmylea, our Love Encore delivery specialist!

October 27, 2022

I brought in my Subaru I purchased from Royal Moore in 2014 for a tire fix. They checked all the tires and made sure there were no issues. Additionally, they put my locking lug nuts on, which a different More

by Soobielady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Royal Moore Subaru responded

Thank you for sharing your experiences with Subaru Service!!

October 19, 2022

I arrived at my appointment a few minutes early. They took my car and started working on it right away. They estimated time would be about 1.25 hours and it was less than 45 minutes! More

by lindajh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Royal Moore Subaru responded

Thank you so much for the positive review!

October 14, 2022

I was Greeted quickly, it was completed promptly, good explanations. Min words are a pain in the xxx More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudine Riley
Oct 23, 2022 -

Royal Moore Subaru responded

We're happy we could help! Thank you for sharing.

October 06, 2022

it was just a regular check-in for oil and 250 point check; or was that a 50 point check list or a 25. Whatever, it was fine. More

by dannerw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Oct 12, 2022 -

Royal Moore Subaru responded

Thank you for sharing your experience with our team.

September 30, 2022

their appointment schedule was very flexible and their service was beyond my expectation. Emmylea was very knowledgeable about the car and went through and provided me with all information about the featu More

by mshinya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Arellano
Oct 12, 2022 -

Royal Moore Subaru responded

Mshinya, thank you for your kind words and this wonderful review!

September 10, 2022

Great service! Appt started on time and took less than an hr. Communication was excellent. Will always use royal Moore when in town. More

by Halld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Royal Moore Subaru responded

Halld, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Royal Moore Subaru Service.

September 01, 2022

Logan at Royal Moore Subaru in Hillsboro is always amazing! Professional and eager to help. More

by rittatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Royal Moore Subaru responded

Hello Rittatore, thank you; we appreciate your feedback!

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