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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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September 12, 2016

First service for new vehicle Meet by a friendly service writer, he explained it would take about a half hour to service my truck. He came and got me, said everything checked out More

by Rockhopper2016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Trueblood
August 17, 2016

Excellent Service with Royal Moore. Since moving here in 2011, I have always taken my Titan to Royal Moore for service. Always have the best service and great employee More

by Titan2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres, Scott Howard
July 13, 2016

Great customer orientation. Service always done right Royal Moore are my Nissan dealership of choice - whether it is for a new car purchase or ongoin service and maintenance of my cars. We just both a 20 More

by royalfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell
Jul 14, 2016 -

Royal Moore Subaru responded

Thank you so much for your continued support of our dealership! You feedback and kind words are greatly appreciated as we truly value your business. We are happy to hear that you are enjoying your new 2016 Nissan Rogue! Please let us know if there is anything else we can do for you in the meantime!

April 01, 2016

free inspection and quality repairs After getting an inspection and quote from another company, I took my Nissan Altima to Royal Moore in Hillsboro for a second opinion. They inspected More

by Betty Groesbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Chavez
Apr 05, 2016 -

Royal Moore Subaru responded

Thank you for sharing your feedback with us, Betty! We're very happy to hear how much you enjoyed the transparent and efficient service that we pride ourselves on delivering to our customers. Please let us know if there is anything else we can do for you in the future!

Apr 27, 2016 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore Subaru to purchase your new car! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad Nick could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

January 31, 2016

Very satisfied in all aspects of my visit. 1. Friendly, courteous service. 2.Completed on time, as promised. 3.Very good pricing of my requested repairs. 4.Information on my vehicles condition More

by Xterra Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Esleeck
Feb 01, 2016 -

Royal Moore Subaru responded

Thank you for your review! We're happy to hear how much you enjoyed the thorough and friendly service experience that we pride ourselves on delivering to our customers. Please let us know if there is anything else we can do for you!

December 31, 2015

Oil and Lube The service was suburb, as always. Done in 30mins! Also advised battery needed charge...so I went to where it was purchased, as it was less than 2 ye More

by Buttnzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very nice young lady - sorry, did not get her name
Jan 04, 2016 -

Royal Moore Subaru responded

Thank you for your wonderful review! We're so glad you enjoyed the thorough and efficient service that we pride ourselves on delivering to our customers. Let us know if there is anything else we can do for you!

June 29, 2015

My experience you excellent!! I gave this rating because the exceptional!!!! I would recommend this service center and dealership to all my friends!! Darrell Sexton was very profe More

by delilah55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Sexton
Jun 30, 2015 -

Royal Moore Subaru responded

That's great to hear! We always strive to provide our customers with the best service possible and we're glad Darrell did just that for you. Please do not hesitate to contact us if there is anything else we can assist you with.

June 14, 2015

First time - very pleased As a new Outback owner I just had my first service and hitch installed. They were ready for me when I arrived for my appointment and were very profes More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
June 12, 2015

Great overall service experience Service was excellent and timely. Staff was courteous and knowledgeable and work was done on time. I would recommend Royal Moore Service to anyone nee More

by Dpc193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bristow
Jun 15, 2015 -

Royal Moore Subaru responded

Thank you for your recommendation and kind words! We're happy to hear that the hard work of our service team provided you with a great experience. We hope to see you again!

May 28, 2015

Service Dept. What a great service dept. We made an appointment 10 days ago for the 27th at 10;00 am to have our Nissan looked at for a Power Steering Problem, I ca More

by carol101343
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Darell & Creg Service Mfg.
Jun 11, 2015 -

Royal Moore Subaru responded

Mr Kresal, We are terribly sorry for your experience yesterday at our dealership. We completely failed in keeping you informed of the status of your vehicle and understand that your experience could have been avoided simply with a phone call earlier in the day. We understand that our staffing issues should not be your problem and it is unfortunate that you were inconvenienced and upset with our internal issues. We do thank you for allowing us to pick up your vehicle and provide you with a complimentary rental vehicle while we investigate the steering concerns with your vehicle. Thank you for giving us another opportunity to earn your trust and business. Royal Moore Nissan Customer Service Team.

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