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Royal Moore Subaru Nissan - Service Center
Hillsboro, OR
360 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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360 Reviews of Royal Moore Subaru Nissan - Service Center
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July 24, 2020
Excellent Service the service advisor Sacramento was very helpful from the beginning to the end and very professional. the overall enviroment at the site was safe and the service advisor Sacramento was very helpful from the beginning to the end and very professional. the overall enviroment at the site was safe and comfortable especially during this covid-19 period. I got my car mirror fixed well, and routine maintence done well. I was very impressed and thankful that you hired the cab sending me back to the work and picked me up from the work. I am very happy with the service provided and being freindly treated by the service advisor.... More
by benny97229
Employees Worked With
Sacramento
July 24, 2020
Excellent service From beginning to end, everyone was friendly and explanations were clear and easy to understand. Further information was conveyed regarding the progre From beginning to end, everyone was friendly and explanations were clear and easy to understand. Further information was conveyed regarding the progress and the car was even finished before expected. Car is now operating well and the price was fair. Thank you to everyone involved. More
by marynandd
Employees Worked With
Reese Richardson
January 11, 2020
I had a great experience Super friendly Sacramento provided great customer service I will definitely be back and I would definitely recommend friends and family. provided great customer service I will definitely be back and I would definitely recommend friends and family. More
by Suriletz90
Employees Worked With
Sacramento Torres
January 08, 2020
Sacramento has always done Extremely Excellent Customer service for me. I really appreciate his attention to details. O enjoyy visits to the service department because of the great care I receive. Ser service for me. I really appreciate his attention to details. O enjoyy visits to the service department because of the great care I receive. Service Department More
by Debra Webb
Employees Worked With
Sacramento Torres
January 03, 2020
Jonathan Torres was AWESOME!! He took great care of us and kept us updated frequently! Excellent service! Always a pleasure working with this dealership! Wonderful job! and kept us updated frequently! Excellent service! Always a pleasure working with this dealership! Wonderful job! More
by Melissasmall0812
Employees Worked With
Jonathan Torres
December 30, 2019
Excellent customer service, Efficient and organized, friendly and welcoming . Questions always answered very efficient and honestly. My number one service dealer Royal moore Subaru :) thank you friendly and welcoming . Questions always answered very efficient and honestly. My number one service dealer Royal moore Subaru :) thank you More
by Cortescg
Employees Worked With
Sacramento Torres
December 30, 2019
Quick, courteous and super efficient. Also performed a Free check up. Battery turned out to be end of lifetime. Replaced with warranty. Satisfied with their service. Free check up. Battery turned out to be end of lifetime. Replaced with warranty. Satisfied with their service. More
by B. Deb.
Employees Worked With
Sacramento Torres
November 12, 2019
Reese Richardson (service area) couldn’t be more helpful. He is friendly, patient, and seems to welcome any questions one might have. His pleasant, comfortable manner makes him a joy to work with. He is friendly, patient, and seems to welcome any questions one might have. His pleasant, comfortable manner makes him a joy to work with. More
by Mmarshal
Employees Worked With
Reese Richardson
October 19, 2019
SERVICE THERE FOR OVER THREE YEARS. WHEN MY MAINTENANCE CONTRACT ENDED. I DECIDED TO TAKE MY 2016 SUBARU TO MEINEKE THE MAINTENANCE SUPERVISOR THERE SAID MY SUBARU WAS WAY OUT OF ALIME WHEN MY MAINTENANCE CONTRACT ENDED. I DECIDED TO TAKE MY 2016 SUBARU TO MEINEKE THE MAINTENANCE SUPERVISOR THERE SAID MY SUBARU WAS WAY OUT OF ALIMENT. I SAID TO HIM HOW COULD THAT BE I HAVE BEEN TAKEN IT TO ROYAL MMOORE SUBARU FOR OVER THREE YEARS AND I HAVE ALL THE MAINTENANCE DOCUMENTATION AND THE SERVICE CENTER NEVER SAID THERE WAS ANYTHING WRONG. I CALLED JEFF THE SERVICE MANGER AND HE ASK ME TO BRING THE CAR AND PAPER WORK OUT SO HE COULD CHECK IT THAT WAS A WAIST OF TIME HE DID NOT AGREE WITH THE FINDINGS. I SAID OF COURSE YOU DON'T IT'S JUST ANOTHER CUSTOMER THEY RIPED OFF. More
by Stan
Employees Worked With
JEFF SERVICE MANAGER
October 07, 2019
Beware of their service department Apparently they tend to take advantage of less than knowledgeable customers. My 78 year old mother in law took her 2008 Legacy in for it's normal serv Apparently they tend to take advantage of less than knowledgeable customers. My 78 year old mother in law took her 2008 Legacy in for it's normal service at 120,000 miles. She had no complaints with the vehicle, she just knew it had reached the requisite mileage. She ended up with a $2500 service bill for a car that's not even worth $1500. Some service adviser just made his month. More
by Bill
Employees Worked With
Service department
