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Royal Moore Subaru Nissan - Service Center
Hillsboro, OR
347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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347 Reviews of Royal Moore Subaru Nissan - Service Center
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August 26, 2020
Delaney is very friendly and understanding. Luckily my repairs were covered by my warranty, but the services I paid for were more than my mechanic charges. repairs were covered by my warranty, but the services I paid for were more than my mechanic charges. More
by phyllis.petteys
Employees Worked With
Delaney Whitford
August 26, 2020
I made an express lube appointment (with this rotation) and was advised it would take 1-1 1/4 hours. I arrived 10 minutes early to check in and was there for over 2 hours total. Frustrating to waste my tim and was advised it would take 1-1 1/4 hours. I arrived 10 minutes early to check in and was there for over 2 hours total. Frustrating to waste my time for a simple service with an appointment. The staff was very polite and waiting room comfortable. I'm grateful to have packed plenty of work to occupy my time. More
by CJ Reese
Employees Worked With
Service department
August 21, 2020
Very satisfied with service! Made an appointment. I arrived 15 minutes early but was processed right away. A hour later I am on my way with a car wash coupon! Bonus! Very friendly staff at check in arrived 15 minutes early but was processed right away. A hour later I am on my way with a car wash coupon! Bonus! Very friendly staff at check in and check out! More
by Ken Gates
Employees Worked With
Mariah
August 18, 2020
Was a very good experience and was done quickly and professionally. I got an oil change and was out within an hour without having to make an appointment. professionally. I got an oil change and was out within an hour without having to make an appointment. More
by me
Employees Worked With
Not sure her name
August 18, 2020
We purchased a 2017 Outback at Royal Moore almost 3 years ago. That experience was outstanding - unlike any other dealership. Even so, where they really stand apart is in the service department. I cannot eve ago. That experience was outstanding - unlike any other dealership. Even so, where they really stand apart is in the service department. I cannot even put into words how much we appreciate the exceptional treatment we have always received from Royal Moore, and in particular from Sacramento Torres. He has been so helpful, friendly, informative, and honest with us in every dealing we have had with him. We are in such good hands with Sacramento as our service advisor and he makes the 3 hr round trip drive worth it. We choose to go back to Royal Moore, even though there is a local dealer in Longview just minutes away from our home. Sacramento is that reason. More
by E Collings
Employees Worked With
Sacramento Torres
August 18, 2020
in for service new waiting area is very nice. This item should allow no entries. Padded, padded, padded, padded Padded, padded, padded, padded Padded, padded, pad new waiting area is very nice. This item should allow no entries. Padded, padded, padded, padded Padded, padded, padded, padded Padded, padded, padded, padded Padded, padded, padded, padded More
by srunning
Employees Worked With
Mariah
August 15, 2020
Service Visit Good service visit. My technician was friendly and personable. The visit went smoothly. The construction site was a slight inconvenience, but it will Good service visit. My technician was friendly and personable. The visit went smoothly. The construction site was a slight inconvenience, but it will be nice when it is finally finished. More
by capsfan333
Employees Worked With
Delaney Whitford
August 14, 2020
excellent, definitely will return My daughter brought my car in for an oil change and check up and was totally pleased with her experience and all the people she met. Great job! My daughter brought my car in for an oil change and check up and was totally pleased with her experience and all the people she met. Great job! More
by jberger984
Employees Worked With
Sacramento Torres
August 13, 2020
Excellent service I was about 10 minutes early for my appointment. When I pulled in the parking lot, Sacramento met be at my car - before I even got out! He gave me a I was about 10 minutes early for my appointment. When I pulled in the parking lot, Sacramento met be at my car - before I even got out! He gave me a tour of the new facilities and showed me the new Waiting Room area. He told me how long it would take for the work to be done and the work done a little over half the time! And the price was about 2/3 what I was quoted! Very nice surprise indeed! More
by lindajh
Employees Worked With
Sacramento Torres
August 13, 2020
Reese is always great to work with!One change I do not Reese is always great to work with! One change I do not like is the scheduling. The gal was really nice and helpful but had to contact Reese for ans Reese is always great to work with! One change I do not like is the scheduling. The gal was really nice and helpful but had to contact Reese for answers. I would much rather work directly with Reese and not have a middle man. More
by Macmaid40
Employees Worked With
Reese Richardson
