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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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August 04, 2023

Francisco was super helpful and knowledgeable! ! Wasn’t expecting a new car today, thank you! More

by Ainsley Griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Blackstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan, Francisco Arellano
Aug 07, 2023 -

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

August 04, 2023

We were not expecting to buy a new car, but they made it impossible not to More

by tazzap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Blackstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Arellano
Aug 07, 2023 -

Royal Moore Subaru responded

Tazzap1, thank you for your kind words! We're happy we could help.

July 26, 2023

Emmylea was great! Both my wife and I thought she was easy to work with. She explained everything clearly and answered all of our questions. Thanks Emmylea for all o More

by p.dickson
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Royal Moore Subaru responded

Thank you so much for sharing your experience with the Love Encore Delivery Specialist, Emmylea!

July 13, 2023

Brain was so helpful and from beginning to end was no pressure, just informing and very pleasant to work with. I am usually a nervous driver but he put me at ease and drove on easy streets. Since I don' More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Kang, Brayn Mena
Jul 17, 2023 -

Royal Moore Subaru responded

Christine, thank you for your kind words! We're happy we could help.

June 26, 2023

Jennifer is very attentive to all details. A great service writer, and customer service person! They are lucky to have her! More

by fatire53
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Esparza
Jul 02, 2023 -

Royal Moore Subaru responded

Fatire53, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

June 23, 2023

This dealership was very helpful with friendly service. I would highly recommend working with Emmylea. She was great! More

by adammason333
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Royal Moore Subaru responded

Adammason333, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

June 23, 2023

Emmylea was amazing! Super informative and helpful! I had a great experience because of her. More

by marvinpj89
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hines
Jun 27, 2023 -

Royal Moore Subaru responded

Marvinpj89, thank you for your kind words! We're happy we could help. Thank you so much for choosing Royal Moore Subaru as your first choice for service!

June 21, 2023

Emily was extremely helpful and made everything super simple and easy to deal with. Definitely would recommend. More

by Hunter.hamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Royal Moore Subaru responded

Hunter.hamblin, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2023

Everyone was helpful as soon as I walked in the door until I left. The place was well organized, and had no complaints. More

by ken-bk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Royal Moore Subaru responded

Ken-bk, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2023

The car buying experience was awesome. The service dept not so good. I had to bring my car back in so they can add the clear coat and other services which I had an appointment for. The fir More

by strausshaus6
Recommend Dealer
Yes
Employees Worked With
Dina?, Jennifer Esparza
Jun 27, 2023 -

Royal Moore Subaru responded

Strausshaus6, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. We want to regain your trust and your business so please reach out to us at (503) 640-5660. We will work with you to resolve this matter to your satisfaction.