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Royal Moore Subaru Nissan - Service Center
Hillsboro, OR
347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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347 Reviews of Royal Moore Subaru Nissan - Service Center
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October 30, 2020
We were very pleased with the service we received when we brought our car in for a regular maintenance. The staff was friendly and efficient and communicated well with us. brought our car in for a regular maintenance. The staff was friendly and efficient and communicated well with us. More
by margaretta
Employees Worked With
We do not know the names of the people in the Service Department who worked on our car.
October 30, 2020
Having never done this before I was impressed with the kindness, patience and understanding of the employees I dealt with. Much easier than I thought it would be. kindness, patience and understanding of the employees I dealt with. Much easier than I thought it would be. More
by dianewhitehead1
Employees Worked With
Jonathan Torres
October 22, 2020
I don't know which employee worked on my car. However, the service department got me in right away, even calling me the day of my appointment and getting my in earlier. Once there, they explained the whol the service department got me in right away, even calling me the day of my appointment and getting my in earlier. Once there, they explained the whole process to me and the waiting area was extremely clean with lots of hand sanitizer available. To me, getting an oil change is an annoying chore but they made it easy and as quick as possible. More
by BaileyW
Employees Worked With
Didn't catch the name of the woman helping me at the front desk
October 22, 2020
I am very impressed with the remodel/upgrade of your new Subaru facility. I also had a very pleasant experience with your service department. My advisor Delaney Whitford was amazing. She provided friendl Subaru facility. I also had a very pleasant experience with your service department. My advisor Delaney Whitford was amazing. She provided friendly, knowledgable and professional service. I also felt safe in your new building. Thank you! More
by Douglas Woods
Employees Worked With
Delaney Whitford
October 17, 2020
Your service tech`s have done a good job keeping our car running. Sacramento Torres is a key reason we continue with your service. Great to work with! Had at least (1) fellow who "up sold" your service an running. Sacramento Torres is a key reason we continue with your service. Great to work with! Had at least (1) fellow who "up sold" your service and we almost walked out (for good). Congrats on your new layout. Regards, Marty & Sharon Singer More
by mssinger
Employees Worked With
Sacramento,Torres
October 16, 2020
Just in for an oil change. It was fast and efficient. Also had air filters changed too after technician recommendation. Enjoyed new waiting area, very attractive and roomy. Also had air filters changed too after technician recommendation. Enjoyed new waiting area, very attractive and roomy. More
by NanH
Employees Worked With
Dont remember names
October 06, 2020
I appreciate that all of the staff members I have connected with have been courteous and professional. In other dealerships and service locations I have experienced a lack of professional behavior a connected with have been courteous and professional. In other dealerships and service locations I have experienced a lack of professional behavior and language and far too informal mannerisms -- so far in my experiences with Royal Moore even the cashiers and those meeting me upon my arrival have been professional and courteous. More
by mesign4
Employees Worked With
Luis Lagunes
October 06, 2020
Even though there was construction going on and it was really busy, the nice ladies, in the trailer, did their very best to make me feel comfortable. Thank you. I will always come to this dealership. really busy, the nice ladies, in the trailer, did their very best to make me feel comfortable. Thank you. I will always come to this dealership. More
by Beakeer
Employees Worked With
Don’t have a name
October 05, 2020
We trust our Subaru Outback to Royal Moore. Customer service is excellent, and the process of evaluation always involves us, before any charges are made. Reece is an excellent communicator! service is excellent, and the process of evaluation always involves us, before any charges are made. Reece is an excellent communicator! More
by uecker
Employees Worked With
Reece Richardson
October 03, 2020
Delaney was exceptionally professional as well as customer friendly. I liked the way they handled the whole thing from setting up appointment through phone to sending the invoice in email. Also, thei customer friendly. I liked the way they handled the whole thing from setting up appointment through phone to sending the invoice in email. Also, their cleanliness during the Covid time is noteworthy. Appreciate as everyone was wearing a mask. More
by Mirza Elahi
Employees Worked With
Delaney Whitford
