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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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November 28, 2020

Excellet pre appointment interaction and good rapport. Timely and quick turnaround. About the only thing would be more clear directions on the dropoff since the service area changed. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Nov 30, 2020 -

Royal Moore Subaru responded

Larry, we will be sure to share your experience with Reese and our service department. Thank you.

November 24, 2020

Wonderful service as usual. Justin was professional and polite and the service was done to my satisfaction in a timely manner. I would recommend Royal Moore Subaru service to anyone looking for a quality More

by TtamNoslot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Asman
Nov 28, 2020 -

Royal Moore Subaru responded

Thank you for using our service department!

November 22, 2020

The employees there are courteous, helpful, friendly and cheerful, even in these pandemic times. Their attention to detail in reviewing the service done to my car was appreciated. I have buying and servic More

by Artrasdewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown service rep
Nov 28, 2020 -

Royal Moore Subaru responded

We appreciate your positive review! Thank you.

November 19, 2020

easy access to make appointment; at time of service Jonathon was there and ready to help; he explained the service I was getting and also offered plans for the near future; not high-pressure - just a More

by dannerw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon
Nov 22, 2020 -

Royal Moore Subaru responded

Thanks for choosing Royal Moore Subaru

November 18, 2020

I've been a Royal Moore Subaru customer since 2006. Service advisors Reese and Delaney were wonderful. In addition to the customer pay work I needed done, I came in with an issue from a previous visit More

by Jeff Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese, Delaney
Nov 22, 2020 -

Royal Moore Subaru responded

We greatly appreciate your loyalty at Royal Moore Subaru

November 08, 2020

Service was good, timely and staff very friendly. I came in because of a squeaking sound. It went away after but now it’s back More

by mtcall2
Recommend Dealer
Yes
Employees Worked With
Delanie
Nov 13, 2020 -

Royal Moore Subaru responded

Very pleased that you have had exceptional service on all of your visits!

November 05, 2020

I brought the Baja in for regular service which was completed in about an hour for a reasonable price. The staff is friendly and the new facility is nice. More

by jpfalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Nov 09, 2020 -

Royal Moore Subaru responded

Thank you for your kind words! We're happy we could help.

November 05, 2020

Everyone makes you feel like you are part of a bigger family. My experience was only for a routine service but I would expect the same for anything else. More

by dwwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kang, Luis Lagunes
Nov 09, 2020 -

Royal Moore Subaru responded

Thank you for choosing our service department! Very pleased to hear you were met with a warm welcome and your vehicle was taken care of promptly.

November 03, 2020

The new service center is fully open now, and the team is doing everything to keep us safe and serviced. My assigned technician kept me informed and showed me pictures of my filters which, after the wildfir More

by mlbaron0640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 09, 2020 -

Royal Moore Subaru responded

Thank you for your great review. We are very happy about our new facility and the additional amenities that we can now provide for our guests!

October 31, 2020

Came in when 'Check Engine' light and others appeared. Worked with Sacramento Torres to complete diagnostics and determine it was a unique problem to our 2017 Subaru Legacy which was quickly resolved once More

by kkings9426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
Nov 09, 2020 -

Royal Moore Subaru responded

Thank you for coming to see us and giving us the opportunity to get your car back on the road.

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