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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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December 24, 2020

It was a wonderful experience from the minute I got out of the car. The new service area is spectacular. Delany was fabulous and did a wonderful job of making me feel welcome and knowing what was going to More

by SEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delany
Dec 27, 2020 -

Royal Moore Subaru responded

Thank you for your kind words. We will be sure to share it with the our Subaru team.

December 23, 2020

The cost for the service was less than we had expected. Service staff were extremely friendly and courteous. Would have liked to have it done faster. More

by jsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Dec 27, 2020 -

Royal Moore Subaru responded

Jsp, thank you for your high star rating. We're happy to see that your experience with us was excellent!

December 17, 2020

Came by for a quick stop to see if I could get a bulb changed in my passenger side daytime driving light. Justin was very nice and had my Subaru in and out fairly quickly. More

by brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Asman
Dec 19, 2020 -

Royal Moore Subaru responded

Happy we could take such great care of your during your visit Brandi!

December 17, 2020

I went in for service on my Crosstrek because it was making a squeaking/metal sound. They found a rock it the wheel. Good friendly service. More

by mtcall2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delayney
Dec 19, 2020 -

Royal Moore Subaru responded

Thank you so much for choosing Royal Moore. We will be sure to share your experience with Delaney and our service staff.

December 17, 2020

Brought car in for routine service. In and out quickly; courteous service. Overall, I waited in the lounge for maybe half an hour. Good COVID health practices were enforced. More

by sirgregstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Dec 19, 2020 -

Royal Moore Subaru responded

Thank you for your kind words! Pleased to hear you were in and out quickly.

December 14, 2020

Delaney was ready and waiting for me when I arrived for my appointment. She was friendly and efficient. The new drop off area for service is wonderful! Everything was clean and fast. Very pleasant experien More

by Chandradeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Dec 19, 2020 -

Royal Moore Subaru responded

Chandradeva, we're so glad to receive your positive review!

December 11, 2020

Organized, great communication and timely. I received text messages concerning updates and the service was completed earlier than expected. I was told in advance how long the service would take and reca More

by raines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D. Whitford
Dec 15, 2020 -

Royal Moore Subaru responded

Raines, thank you for your kind words! We're happy we could help keep your car in tip top shape.

December 10, 2020

Service very fast and complete. Car was sterilized. Good attention to detail, and excellent following of Covid guidelines. Enjoying driving the car now and for years to come. More

by Gebhardtcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese
Dec 15, 2020 -

Royal Moore Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

December 06, 2020

Haven't been by since the remodel and I have to say it looks amazing. I think the only thing I have to complain about is the lack of parking spots. More

by selkie47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Dec 11, 2020 -

Royal Moore Subaru responded

We really appreciate your great feedback!

November 29, 2020

I brought the Crosstrek in to your Service Department for a regularly scheduled maintenance service prior to ski season beginning. All things were exactly as they should be. Your newly remodeled Service ar More

by familiacastagno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 30, 2020 -

Royal Moore Subaru responded

Thank you so much for sharing your experience with our service department!

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