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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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February 13, 2021

Friendly service and efficient. I came in for an oil change and a recall update and they got me in and out within an hour. Thank You More

by Tydoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Feb 14, 2021 -

Royal Moore Subaru responded

Tydoss, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

February 12, 2021

Everyone was efficient and easy to deal with. Very friendly staff. I totally enjoyed the visit. Can’t review what was done, it was computer related. More

by pattireeves10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you for the review. Reviews like this give us motivation and help us ensure we provide high-quality care.

February 09, 2021

Excellent service! Fast, friendly, easy and uneventful! They were ready for me! They even called a lyft service to get me home! And my care was ready at the exact time they said it would be done by! More

by rittatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you much for sharing your experience with our service department. We are pleased to know that you were well taken care of for your service!

February 05, 2021

Wow the new service area is something you all should be very proud of. It is nice to be out of the weather, and to be met with a service rep. The layout of the waiting area is very nice looking and comf More

by bobcatbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See text above
Feb 07, 2021 -

Royal Moore Subaru responded

We are very proud of our new facility and the additional space we now have have that was not available to us in the past. Particularly during such difficult times.

Feb 07, 2021 -

bobcatbob responded

Yes it is very nice. The people working at you dealership is something to be proud of as well. Thanks

February 05, 2021

This dealership has always been very good with attention and prompt service. The staff is very friendly and go over the top to help with anything you need. More

by jr.or.richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Feb 07, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore. We greatly appreciate your business!

February 03, 2021

My service in January was excellent. I bought my 2008 at Royal Moore in June 2007 and they have always kept me on the road safely and without pressure to buy a new car. I am a senior, retired and do not he More

by WAYLETTHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Most recently Service Department Justin and Delaney.
Feb 05, 2021 -

Royal Moore Subaru responded

Thank you for the great review!

February 02, 2021

Service Manager Reese Richardson was incredibly professional and accommodating in arranging my windshield replacement. It was a pleasure dealing with him. I highly recommend him. More

by seanosharks5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson-Service Manager
Feb 05, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore!

January 25, 2021

The service was great, I'm glad to be well taken care of by your facility and staff, they were very helpful and professional. Have a great day More

by connie.kruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name is not listed and can't remember I think it was Jose or something
Jan 27, 2021 -

Royal Moore Subaru responded

Thank you for choosing the team at Royal Moore Service! See you next time.

January 22, 2021

Justin was awesome and when he told me it would probably take about 45 min I decided to wait. Saved me time overall as didn't need shuttle service Great service!! More

by cynful
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 25, 2021 -

Royal Moore Subaru responded

Thanks for choosing Royal Moore Subaru service!

January 22, 2021

I was extremely impressed with Justin and the service. I only needed a headlight replaced but I was treated as though I were a valuable customer. Thank you! (And I loved having my car washed :-) More

by SaraOregon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 25, 2021 -

Royal Moore Subaru responded

Thank you for the great review of your experience with Justin in the service department.

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