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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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March 21, 2024

This is the only dealership in western Oregon that I choose to return to , for purchases, technical advice, service plus the excellent staff who take pride working here. When buying this new car Adam wa More

by layounpamela
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Egger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Mar 22, 2024 -

Royal Moore Subaru responded

We appreciate the great review! Thank you very much for review.

January 19, 2024

So was not happy about my previous crosstrek needing two clutch replacements under 34k miles You took care of the first for free Thank you that was at 9k miles Both my wife and I are seasoned drivers o More

by Bouncingmongoose
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton was great
Jan 21, 2024 -

Royal Moore Subaru responded

Thanks for sharing you experience with Adam! We will certainly address the concerns you have with the service staff! We greatly appreciate your business and we're so happy that Adam took such wonderful care of you.

December 02, 2023

Kudos to Carlos for helping me find the perfect car! His patience, knowledge, and commitment to customer satisfaction truly set him apart in the world of car sales. More

by Luishm98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez
Dec 07, 2023 -

Royal Moore Subaru responded

We're so happy you found the perfect car with Carlos! Welcome to the Royal Moore Family!

November 02, 2023

Service Dept is EXCELLENT. Sacramento Torres knows his job very well/Great Advisor A+/very informative kept me up to date quickly/obviously a professional. More

by jgyancey (Jim)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sacramento Torres
Nov 08, 2023 -

Royal Moore Subaru responded

Jgyancey (jim), thank you for your kind words! We're happy we could help.

October 18, 2023

Emmylea was so great! She was so helpful, kind, and knowledgeable...she made my experience perfecto! Subaru, you have a star in Emmylea, and I hope you value her, cuz her More

by mac.comp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmylea and Skylar at the Magic Finish!
Oct 18, 2023 -

mac.comp7 responded

Emmylea was so great! She was so helpful, kind, and knowledgeable...she made my experience perfecto! Subaru, you have a star in Emmylea, and I hope you value her, cuz her customer service and genuine connection is amazing. Thanks

October 11, 2023

Every person that we have interacted with at Royal Moore Subaru is very professional, knows the product and listens to our questions or concerns. More

by lucyjack4185
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shafton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Royal Moore Subaru responded

Lucyjack4185, thank you for your kind words! We're happy we could help.

October 11, 2023

It was very good service. I was amazed by Joshua’s service. Blew my mind More

by evantempleton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Royal Moore Subaru responded

Thank you for sharing, we appreciate it!

August 31, 2023

Very good and helpful conversation. Quite useful. Very personable and knowledgeable representative. I received some helpful tips and advise. More

by br4qaf423758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Royal Moore Subaru responded

Thanks for the positive star rating, Br4qaf423758! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Our team is available should you require any extra help.

August 18, 2023

I'm very satisfied because she explained me about the functions of car very kindly and politely. More

by kazuya.tajima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Brosnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Royal Moore Subaru responded

Kazuya, thank you for your kind words! We're happy we could help.

August 16, 2023

Emmylea is personable, helpful and she answered all my questions. I appreciated her support along with the entire Royal Moore Subaru team. Luis Rojas sold me my new 2023 Subaru and he is a phenomenal sa More

by lisasuze
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rojas
Aug 21, 2023 -

Royal Moore Subaru responded

Lisasuze, thank you for your kind review; we are happy to pass along your comments to the team here at Royal Moore Subaru!

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