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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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July 09, 2021

Just went in for a scheduled oil/filter change so nothing major. Was able to get a little work done while waiting. It was definitely nice to have the remodel completed More

by ieenie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cheryl Krevanko
Jul 12, 2021 -

Royal Moore Subaru responded

Thank you for the review! We will try extra hard in the future to be sure we earn 5 stars during your next visit.

July 06, 2021

Very customary oriented with good explanations of potential problems and options to right them. Courteous and patient with me. Reese is the best and creates confidence that good and necessary work is More

by pearsdaughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Jul 12, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore Service, We appreciate your business.

June 29, 2021

Great service...communication was excellent. Very convenient to have my Forester serviced there. Check in was quick and easy. Phone follow up appreciated, Nice to be able to leave my car overnight f More

by tania
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
UNK
Jul 05, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore service!

June 28, 2021

It was easy to schedule the visit, great customer It was easy to schedule the visit, great customer service, clean facility, comfortable and spacious waiting area. It's convenient to have options to More

by Lana K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Royal Moore Subaru responded

We are very happy to hear that you're pleased with the experience you had with Jonathan in service!

June 26, 2021

Always a pleasure to work with them. Gave me a 2021 loaner to drive home and wait for completion of service. I appreciate the attention to detail at each visit! More

by malexand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore service!

June 23, 2021

The staff in the service department were incredibly kind and helpful. More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Asman
Jun 28, 2021 -

Royal Moore Subaru responded

Thank you for sharing your service experience Krisit

June 21, 2021

Efficient, kind and knowledgeable service for a 185k tune up. I’ve been taking my car here for 7 years and Sacramento and the team are the best! Thank you all for helping to keep my Subaru running great. More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore Subaru service.

June 15, 2021

Logan was extremely helpful and efficient. I like how the new building allows you to just drive up. There was no waiting time. I was helped immediately. I was ordered a lyft since I was not able to wait for More

by rittatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Royal Moore Subaru responded

Thank you for servicing with us! We ill see you next time.

June 09, 2021

Maintenance was done in a good amount of time. The new waiting area is comfortable. Suggested future maintenance was as expected and no pressure to do it immediately. More

by roghawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Royal Moore Subaru responded

Thanks for dropping by! See you next time.

June 09, 2021

Jefferson was friendly and checked in with me on additional services my Subaru may need. He offered to have Lift ride take me to the gym while I waited. More

by adriennes_hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson
Jun 11, 2021 -

Royal Moore Subaru responded

Thank you for choosing to service with Royal Moore!

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