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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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September 19, 2021

The team at Royal Moore Subaru was extremely friendly and the service was fast and inexpensive. I really appreciated the amenities provided! I will definitely be going back for any future car repairs!! More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Royal Moore Subaru responded

We greatly appreciate your review, thank you so much.

Sep 21, 2021 -

Royal Moore Subaru responded

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September 19, 2021

good ok, much fun, cool, nice, clean, tempura, shenanigans', more, good work guys and ladies More

by czelder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Royal Moore Subaru responded

Thank you for sharing about your service visit.

September 10, 2021

Service was excellent but I was disappointed there was no multipoint inspection results shared. No information was shared regarding brake wear, tire wear, etc. either directly or via a paper report. Only a More

by cansorge
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Sep 13, 2021 -

Royal Moore Subaru responded

Thank you for sharing your experience. We will be sure to share with the service team.

September 09, 2021

Great waiting area and new-ish amenities. Just dropped in for an oil change so I cannot speak further about the service department except that the walkthrough was nice and looking forward to working more wit More

by bennykuo
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Asman
Sep 13, 2021 -

Royal Moore Subaru responded

Bennykuo, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

September 08, 2021

I had a very pleasant and productive session with Emmylea today in which she showed me some of the features of the car’s interface I had missed. More

by john.dierks.pilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, John.dierks.pilot. Thank you and we hope to see you again!

September 06, 2021

It was a very informative session. I felt that there was no rush and all of my questions were answered. I would definitely recommend Royal Moore and the people there to help with your Subaru needs. More

by aaronjauble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes, Jordon Mcnelly
Sep 13, 2021 -

Royal Moore Subaru responded

Aaronjauble, customer satisfaction is our top priority. We are please to hear that your purchase was seamless and comfortable.

September 04, 2021

Excellent customer service! Sacramento always goes above and beyond to ensure I am taken care of. Have been a customer since 2015, and I appreciate the consistency and care provided. More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Royal Moore Subaru responded

Thank you so much for choosing Royal Moore Service!!

September 03, 2021

Really nice customer service. Enjoyed the experience of new car purchase with Art. And the follow up service with Emmylea. They very kind to explain things to me. More

by wencun6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Sep 08, 2021 -

Royal Moore Subaru responded

Hello Wencun6, thank you; we appreciate your feedback!

September 01, 2021

Dealership is very conscientious and goes out of its way to be sure you are satisfied both before and after your purchase. Coming from a different Subaru dealer I did not think the service could get any bet More

by ca mmbig bridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Sep 04, 2021 -

Royal Moore Subaru responded

Ca Mmbig Bridge, reviews like this give us motivation and help us ensure we provide high-quality care.

August 27, 2021

Very pleased courteous and fast service. Will not hesitate to use them again! Got in 10 minutes before my scheduled appt. and was out in less than a hour More

by teege24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Asman
Sep 02, 2021 -

Royal Moore Subaru responded

Thank you for choosing our service department to take care of your car!

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