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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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November 22, 2021

I love my Subaru Forrester touring models. I get my oil change regularly at the dealership because I don’t want to have to reset my own well. More

by C.j.barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Krevanko
Nov 24, 2021 -

Royal Moore Subaru responded

We appreciate your business!

November 21, 2021

I have my oil changed and they recommended air filter to be replaced. I declined since I can do it myself for more than half the price. I did notice my washer fluid and radiator not taped off. Both below I More

by Kuw36
Recommend Dealer
Yes
Employees Worked With
None of the above
Nov 22, 2021 -

Royal Moore Subaru responded

Thank you for the great feedback. We would love for you to reach out to our service manager for additional detail. Bill Rush at 503-640-5660

November 18, 2021

Great and fast service. My car was ready in less than one hour and the staff was very attentive and nice More

by anamelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Royal Moore Subaru responded

Thanks for the positive star rating, Anamelo! We hope to see you again! Anamelo, your satisfaction is our top priority.

November 17, 2021

I experienced courteous, friendly, prompt and thorough service during my visit. The facilities were clean and sufficient during my wait. More

by R W
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Royal Moore Subaru responded

R W, thank you for your kind words and this wonderful review!

November 14, 2021

Always a pleasant experience. Just wish we weren't 70 miles from dealership, so we could visit more often. Love the new and improved showroom/lobby/service buildings. A class act. Everyone very pleasa More

by wooly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Royal Moore Subaru responded

Wooly, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 11, 2021

I purchased new tires through the dealership. I was told that someone would call to confirm that they’d arrived, and that did not happen. Customer service in the service center was positive, friendly, and More

by mesign4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Royal Moore Subaru responded

Thank you so much for your input. We can certainly coach our service team to discuss this as an option during the time you purchase tires. Not every car needing tires needs an alignment. It sounds that in this case it may have been necessary.

November 10, 2021

Jefferson was very attentive and sincerely trying to do the best for a customer like me. More

by Takashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson lau
Nov 16, 2021 -

Royal Moore Subaru responded

Takashi, we're happy Jefferson took great care of you when you were in for service!

November 09, 2021

The work was done in a straight forward manner with no hassles, and they sent me home in a Lyft. More

by simonpierresmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Royal Moore Subaru responded

Very happy our service team took such great care of you.

November 08, 2021

Service department is very efficient, clean and timely. They promised my car back in an hour and it was ready within that time More

by Notacarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
November 02, 2021

I have always experienced prompt and courteous customer service when I've brought my car in for service. We have bought our last two vehicle from Royal Moore Subaru and have been happy with the sales proc More

by rubyquin
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the names - sorry
Nov 06, 2021 -

Royal Moore Subaru responded

Happy to hear you had a good service experience with us!

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