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Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
347 Reviews

347 Reviews of Royal Moore Subaru Nissan - Service Center

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April 24, 2022

Support person greeted me right away got me checked in. Was very up front with host and time. Ended up getting done way faster then estimated Thank you More

by Bill Deisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Apr 30, 2022 -

Royal Moore Subaru responded

We are very happy to hear about your experience with our service team. Thank you for sharing.

April 21, 2022

Logan was extremely helpful and courteous during the whole process, and I'm VERY satisfied with the quality of service. Id definitely recommend him to any of my friends. Id rate him 6 stars out of 5 if More

by Kellyp0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Royal Moore Subaru responded

Kelly, thank you so much for taking a few minutes to share the experience you had with Logan when during your recent service visit!

April 10, 2022

My visit was very good. My wait time was minimal for the service to be completed. My service advisor was very helpful in providing me additional information about more servi More

by Smclack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Apr 16, 2022 -

Royal Moore Subaru responded

Hello Smclack, thank you; we appreciate your feedback!

April 08, 2022

Jonathan was very knowledgable about self-adjusting lights. He was very friendly. The maintenance work was done in a timely fashion. More

by vlandauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Royal Moore Subaru responded

Vlandauer, we are glad we could help!

April 07, 2022

In and out in 30 minutes! The service folks were great. The service writer was fast and friendly, and the work was done in a jiffy. More

by srogers560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Royal Moore Subaru responded

Thank you very much for taking the time to share your experience with our service team!

April 05, 2022

Courteous and professional efficient. Very clean just a nice place to go to get service for your car. More

by C.j.barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
Apr 10, 2022 -

Royal Moore Subaru responded

C.j.barnes, we strive for a high level of customer satisfaction in all aspects of our dealership.

April 02, 2022

Great service I really appreciated the support I don’t have much more to add just filling word count. More

by stephen.mcphearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudine Reilly
Apr 10, 2022 -

Royal Moore Subaru responded

Stephen.mcphearson, thank you so much for your high rating!

March 27, 2022

Logan was extremely friendly and helpful and communicated clearly and in a timely manner on what my car needed and progress being made. Unfortunately when I first called stating what my car needed (120k mile More

by smallwoods1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Royal Moore Subaru employees are courteous, knowledgeable, efficient, friendly and share with us about what we need to have done before doing it in a timely fashion. More

by Peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudine Riley
Mar 29, 2022 -

Royal Moore Subaru responded

Thank you for sharing about your service visit.

March 18, 2022

The service was quick and efficient and your check-in manager, Jefferson, actually expressed concern for the Customer (something that was missing before). I was amazed that you did not have any new Subu More

by OD7922
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson, Arturo Cisneros
Mar 20, 2022 -

Royal Moore Subaru responded

It's certainly difficult times when it comes to inventory! We are happy to hear you had a great experience during your visit. Thank you.

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