Royal Moore Subaru

Very professional salesman. I went to check out the 2020 Outback. I worked with Jim R. He was very professional and answered my questions as quickly/thoroughly as possible. We I went to check out the 2020 Outback. I worked with Jim R. He was very professional and answered my questions as quickly/thoroughly as possible. We ended up not buying the car, but I felt that I was treated very well there. More

The most stellar service we’ve experienced purchasing a car; Royal Moore Subaru. Specifically from Louis, all the way from our first phone call with him to the purchase of our Outback. Patient, personable car; Royal Moore Subaru. Specifically from Louis, all the way from our first phone call with him to the purchase of our Outback. Patient, personable, a great listener and accommodator to our needs, even helped find all weather mats to throw in as they didn’t come with the car we purchased. All other employees present in our few hours there were so friendly. We will always come back to Royal Moore and Louis. Finance dept experience was the same stellar experience. Employees have a long job history with the company which says so much. Thank you! More

I went to look around new cars and to get some quotes but I ended up buying one. I liked them being nice and showing me alternative prices depending on available options. I ended up buying one. I liked them being nice and showing me alternative prices depending on available options. More

Happy customer All employees were polite and friendly. No pressure sale, all options explained and customer choices were respectfully received. We are very pleased w All employees were polite and friendly. No pressure sale, all options explained and customer choices were respectfully received. We are very pleased with our purchase. More

Great service and would recommend it to everyone. Loved how simple the staff made the car buying process and were not pushy with the purchase. how simple the staff made the car buying process and were not pushy with the purchase. More

No pressure! Art Cisneros is great to work with. He is competent, caring and hassle-free while being totally on the ball. I felt no pressure to make a decision t Art Cisneros is great to work with. He is competent, caring and hassle-free while being totally on the ball. I felt no pressure to make a decision to buy. When I was comfortable that I had the information I needed I had good support to make the purchase and I appreciate that. It was the best car buying experience I have had. More

Listened to learn Our experience was with Jim Rutherford. Never expected a sales person to listen so intently, Jim was on target, he listened to me worry & complain, th Our experience was with Jim Rutherford. Never expected a sales person to listen so intently, Jim was on target, he listened to me worry & complain, then carefully guided us to thoughts & things he heard us (my wife & I) talk about & answered in clear succinct fashion what ever questions we had. Jim was never haughty or even remotely pushy. Ironically, we did NOT buy a vehicle from them, but it was not Jim's fault. For sure it is Jim that made the experience good. We made an offer on a vehicle & albeit a low one, they never even countered. Not one dollar would they budge, could've thrown me a bone, I was very nervous & out of my comfort zone... who knows what may have transpired if they did... More

2020 Subaru People that we had contact with was very knowledgeable with the product and very polite. If we had a question and they didi not have an answer they w People that we had contact with was very knowledgeable with the product and very polite. If we had a question and they didi not have an answer they would always research it and call us back or send us a email. More

I had a great experience Super friendly Sacramento provided great customer service I will definitely be back and I would definitely recommend friends and family. provided great customer service I will definitely be back and I would definitely recommend friends and family. More

Sacramento has always done Extremely Excellent Customer service for me. I really appreciate his attention to details. O enjoyy visits to the service department because of the great care I receive. Ser service for me. I really appreciate his attention to details. O enjoyy visits to the service department because of the great care I receive. Service Department More