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Royal Moore Subaru

Hillsboro, OR

4.9
3,775 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,775 reviews

July 24, 2020

Excellent service From beginning to end, everyone was friendly and explanations were clear and easy to understand. Further information was conveyed regarding the progre More

by marynandd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Jul 31, 2020 -

Royal Moore Subaru responded

Very happy to hear that you had a great service visit and experience with Reese while we repaired your vehicle!

July 24, 2020

Excellent service by highly trained and skilled professionals. The work was done right the first time at a competitive price. I will refer them to others More

by Bob_ray
Recommend Dealer
Yes
Employees Worked With
Sacramento
Jul 31, 2020 -

Royal Moore Subaru responded

Thanks for using our service department! See you during your next visit with us.

July 24, 2020

Efficient and great service. This is the 3rd Subaru I have bought From Royal Moore and specifically from Greg. It has always been a great experience! The process was streamlined a More

by quilter5427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Bristow
Jul 31, 2020 -

Royal Moore Subaru responded

Thank you once again for choosing Greg and for your continued business!

July 20, 2020

Royal Moore has always been a great dealership to work with. Art and Emmylea were GREAT!! Traded up from a 2018 to a 2020 GREAT More

by ssmr1994
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Bristow, Brandon Kang, Arturo Cisneros, Jake Norquist
Jul 31, 2020 -

Royal Moore Subaru responded

Thank you so much for your continued business with us! See you in 6 months for service!

July 18, 2020

Greg was knowledgeable about the car, friendly and kept safe distance and kept things clean due to COVID-19. Process went smooth and somewhat quickly. More

by sheri.a.white
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Bristow
Jul 20, 2020 -

Royal Moore Subaru responded

Thanks for the positive star rating, Sheri! We hope to see you again!

July 10, 2020

We contacted Royal Moore Subaru and Gres Bristow through the Costco Auto buying program. Greg was super responsive and informative, and he was a major reason we purchased our Ascent from Royal Moore. Very More

by treegig
Recommend Dealer
Yes
Employees Worked With
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Bristow
July 05, 2020

Royal Moore made the car buying process easy. No pressure and no negotiation. I went through Costco so that made it easy as well. Thank you More

by RC Morris
Recommend Dealer
Yes
Employees Worked With
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Bristow
Jul 09, 2020 -

Royal Moore Subaru responded

Congratulations on your car purchase. Thank you so much for the great review! Your feedback is truly important to us.

June 07, 2020

RYAN Harris was exceptional today helping us with a car for our daughter. He is knowledgeable, low pressure, and very pleasant to deal with. Thanks More

by elkgetr1
Recommend Dealer
Yes
Employees Worked With
RYAN Harris
Jun 13, 2020 -

Royal Moore Subaru responded

Thank you for your great review!

June 06, 2020

Rude and incompetent My family has purchased at least four cars from Royal Moore but Derke Whitmore's disrespect and self- centeredness is enough to send a customer else w More

by larsenes
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Whitmore
Jun 06, 2020 -

Royal Moore Subaru responded

Hello Mr. Larsen, thank you for taking the time to write us a review. We certainly do appreciate your loyalty to Subaru and to the Royal Moore group. We are very sorry that you were left with negative feelings towards a member of our staff after your dealings with him, but we do welcome the feedback as it does provide a great learning opportunity to those involved. We do hope that you will allow us the opportunity to assist you when your lease extension is over later this year, and that this one interaction has not ruined the opportunity for future business together. .

June 05, 2020

Updating my review due to the exceptional service provided by Clint and Delaney! I had an issue with my Subaru shortly after purchased and felt that I was mislead regarding the car that I purchased. More

by Rachael Youse
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Royal Moore Subaru responded

Hello Rachael, we have tried to address your needs and concerns regarding the issue you are having with your vehicle. We had hoped that when we paid for the repair at your local dealership that it would have resolved the issue you have had. It sounds like neither place were able to properly diagnose and repair the issue you have had with the vehicle. We can completely understand how frustrating that may be for you. The manager at the Subaru location has reached out to you the week upon learning of your situation in an effort to work on resolving it for you. Please reach out to Clint Edwards at your convenience by calling (503) 640-5660.

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