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Royal Moore Subaru

Hillsboro, OR

4.9
3,902 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,903 reviews

February 14, 2021

Emmylea Williams is great at what she does. If she didn't know a answer , she found out the answer and got back to me in a timely manner! More

by LORIG459
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Royal Moore Subaru responded

We're always here to help, if anything else comes up please don't hesitate to reach out. We would also love to know what could have improved your overall experience with Recan. Please reach out to his Jake Norquist, his customer experience manager by phone or email. jnorquist@royalmoore.com Customer service is paramount and we would love your feedback on where we fell short.

Feb 23, 2021 -

LORIG459 responded

Recan was a great salesman! I wanted the dimensions of cargo area with seats down..which i had to figure out on my own. The inside of the windshield was filthy..making it hard to see on the drive home. I wish that Recan and his manger knew that i wanted to buy a cargo liner..i tried to explain, and when i got home i saw it in the accessories book..

February 13, 2021

Friendly service and efficient. I came in for an oil change and a recall update and they got me in and out within an hour. Thank You More

by Tydoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delaney Whitford
Feb 14, 2021 -

Royal Moore Subaru responded

Tydoss, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

February 12, 2021

Jovanni, TJ and Chris made my buying experience enjoyable. Great service. I felt like I was part of the family. Thank you for a fun experience. I highly recommend this dealership if you are in t More

by Nor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Jobe
Feb 14, 2021 -

Royal Moore Subaru responded

Thanks for sharing your experience! We will be sure to pass along to our team.

February 12, 2021

Everyone was efficient and easy to deal with. Very friendly staff. I totally enjoyed the visit. Can’t review what was done, it was computer related. More

by pattireeves10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you for the review. Reviews like this give us motivation and help us ensure we provide high-quality care.

February 11, 2021

She is the best at what she does. Super professional and sweet. Great experience for sure, I would come back and use royal moore again if I was to get another vehicle. More

by krau2055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Redfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Kang, Derek Whitmore
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you for the great review!

February 11, 2021

Everyone is really friendly and make you feel like family with your car purchase. I would buy from royal moore again for my next car More

by Channing Tatum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Kang, Arturo Cisneros, TJ Jobe, Ryan Harris, Jordon Mcnelly, Skyler Lucas
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore!

February 10, 2021

Jake and CJ WERE AWESOME!I would recommend Royal Moore Jake and CJ WERE AWESOME! I would recommend Royal Moore Subaru to friends. The car and test drive and financing were all excellent. Thank you! More

by runnerya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist, Christian Fredrickson
Feb 14, 2021 -

Royal Moore Subaru responded

Very pleased you were happy with the service CJ and Jake provided! Feel free to reach out if any further questions come up.

February 10, 2021

The new service arrangement is really nice. It took a minute to figure out the new layout, but is nicely done. The waiting area is a winner too! Friendly employees kept me informed and service was faster More

by jdrotar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you for your review, we look forward to seeing you next time.

February 09, 2021

Excellent service! Fast, friendly, easy and uneventful! They were ready for me! They even called a lyft service to get me home! And my care was ready at the exact time they said it would be done by! More

by rittatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you much for sharing your experience with our service department. We are pleased to know that you were well taken care of for your service!

February 09, 2021

Emmylea did an excellent job of answering my many questions and going over the many technical features. I really appreciate this service that she provided. She is a big asset to Royal Moore Suburu! T More

by marybr41
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
Feb 14, 2021 -

Royal Moore Subaru responded

She is a great value to Royal Moore and our customers! If any other questions come up please let us know.

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