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Royal Moore Subaru

Hillsboro, OR

4.9
3,902 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,902 reviews

February 16, 2021

Jovanni made the car purchase easy and pleasant. He was personable and stayed in touch throughout the process. I would recommend him to anyone buying a car. More

by Marti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Royal Moore Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 16, 2021

I’m really satisfied with my interaction with Royal Moore Subaru and the staff. This is the fourth vehicle that my family purchased from this dealership and I am satisfied. More

by danext61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Whitmore, Nathan Hines
Feb 19, 2021 -

Royal Moore Subaru responded

Thank you for your continued business!

February 16, 2021

I thought I had the bells an whistles all figured out, until I talked with Emmylea! She gave me an excellent orientation to all the features and did so in a competent and friendly way. I can enjoy my new More

by FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Royal Moore Subaru responded

Congratulations on your car. We are happy Emmylea was able to assist you in better understanding how everything works!

February 15, 2021

Jordon was fantastic from start to finish. He stayed in touch with us until we were ready to purchase, then he found the exact car my son wanted and got it for us at no additional charge! We had the best c More

by Dannell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon Mcnelly
Feb 19, 2021 -

Royal Moore Subaru responded

Dannell, we strive for a high level of customer satisfaction in all aspects of our dealership.

February 15, 2021

friendly, competent folks who listen well and respect their customers. Was warmly welcomed when came in to test drive and later to purchase the car. More

by larry.alfieri
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Royal Moore Subaru responded

Hi Larry, thank you so very much for the great review!!!

February 15, 2021

Awesome people! Always quick to answer my questions. Very positive personalities despite this awful pandemic. I look forward to coming in for my scheduled maintenance knowing my new car will be in good hands More

by dalton.mckinnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Mcnelly
Feb 16, 2021 -

Royal Moore Subaru responded

Thank you very much for the high star review!

February 14, 2021

Extremely friendly and knowledgeable as well as having some humor thrown in. The environment of the staff is very family like and I am thrilled with the help I was given! More

by danielclark7343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Hines
Feb 15, 2021 -

Royal Moore Subaru responded

xxxx Daniel, thanks for the great review! We are pleased to hear that Nathan took such great care of you during your visit.

February 14, 2021

Emmylea setup a Zoom call to review our car features and answered all of our questions. She even sent a followup email that was super helpful. Thanks Emmylea! More

by smithjmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Whitmore, Nathan Hines
Feb 15, 2021 -

Royal Moore Subaru responded

Very pleased to hear that Emmylea took such great care of you to help in understanding the features on your new car!

February 14, 2021

Emmylea Williams is great at what she does. If she didn't know a answer , she found out the answer and got back to me in a timely manner! More

by LORIG459
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Royal Moore Subaru responded

We're always here to help, if anything else comes up please don't hesitate to reach out. We would also love to know what could have improved your overall experience with Recan. Please reach out to his Jake Norquist, his customer experience manager by phone or email. jnorquist@royalmoore.com Customer service is paramount and we would love your feedback on where we fell short.

Feb 23, 2021 -

LORIG459 responded

Recan was a great salesman! I wanted the dimensions of cargo area with seats down..which i had to figure out on my own. The inside of the windshield was filthy..making it hard to see on the drive home. I wish that Recan and his manger knew that i wanted to buy a cargo liner..i tried to explain, and when i got home i saw it in the accessories book..

February 14, 2021

Great place to buy a car, went in looking for anything all wheel drive. I was warmly welcomed by Recan and was shown around. I was extremely happy with the customer service and the deal I got!!! More

by Zhiecos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recan Rasheed
Feb 15, 2021 -

Royal Moore Subaru responded

We appreciate your review! Thank you for sharing your experience with Recan.

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