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Royal Moore Subaru

Hillsboro, OR

4.9
3,851 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. ...
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,851 reviews

February 07, 2021

Thank you Emmylea Williams for the white glove treatment for our 2021 Crosstrek. You answered all of our questions and covered some things we didn’t know. Great service even for the base model. More

by jmasanga24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Royal Moore Subaru responded

HI, thank you for taking the time to leave a review for us at Royal Moore Subaru. We're happy we could meet your expectations!

February 06, 2021

We had a great experience from start to purchase. Only complaint, shouldn’t take 4 hrs for paperwork to be completed after negotiations and with an appointment. Time is valuable. More

by Happy, but hard to be patient
Recommend Dealer
Yes
Employees Worked With
Nathan Hines
Feb 07, 2021 -

Royal Moore Subaru responded

Congratulations on your new Ascent! Very pleased to hear you're happy with Nathan's service! It did take a while to complete everything during your purchase, which does happen from time to time when we are busy and get backed up. If you have any questions on your new car, please feel free to reach out. We are more than happy to help!

More
February 05, 2021

Our experience with Royal Moore and Jim was amazing! They were so willing to work with us and find us exactly what we wanted! They were great at explaining the whole process and communicating with us. We can More

by maggieleemd98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist
Feb 07, 2021 -

Royal Moore Subaru responded

Thank you for the great review! We are pleased to hear that Jim and Jake took such great care of you during your purchase.

February 05, 2021

Wow the new service area is something you all should be very proud of. It is nice to be out of the weather, and to be met with a service rep. The layout of the waiting area is very nice looking and comf More

by bobcatbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See text above
Feb 07, 2021 -

Royal Moore Subaru responded

We are very proud of our new facility and the additional space we now have have that was not available to us in the past. Particularly during such difficult times.

Feb 07, 2021 -

bobcatbob responded

Yes it is very nice. The people working at you dealership is something to be proud of as well. Thanks

February 05, 2021

This dealership has always been very good with attention and prompt service. The staff is very friendly and go over the top to help with anything you need. More

by jr.or.richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Feb 07, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore. We greatly appreciate your business!

February 04, 2021

Jim is just an all around good communicator and honest gentlemen. Buy your car from him and you won’t be sorry you did. Thanks Jim More

by brice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Royal Moore Subaru responded

Thanks for your review regarding your experience with Jim!

February 03, 2021

I would definitely recommend Jim to any anybody looking for a car. He was super easy to work with, and made sure we got exactly what we wanted. More

by peter.gerbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros, Ryan Harris, Nathan Hines, Christian Fredrickson
Feb 05, 2021 -

Royal Moore Subaru responded

Thank you for the high star rating!

February 03, 2021

We appreciated and enjoyed our Face Time meeting with Emmylea Williams. She helped us understand a lot more about all the new features on our Forester. She was pleasant, patient and knowledgeable and w More

by lbarmentrout
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes
Feb 05, 2021 -

Royal Moore Subaru responded

Congratulations on your new Subaru

February 03, 2021

My service in January was excellent. I bought my 2008 at Royal Moore in June 2007 and they have always kept me on the road safely and without pressure to buy a new car. I am a senior, retired and do not he More

by WAYLETTHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Most recently Service Department Justin and Delaney.
Feb 05, 2021 -

Royal Moore Subaru responded

Thank you for the great review!

February 03, 2021

Working with Jim was the easiest time I've ever had working with any dealership. This was our very first new car and he led us through the process without any pressure. He gave us all the time we neede More

by Dan DeGraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist
Feb 05, 2021 -

Royal Moore Subaru responded

We appreciate the time you took to share your experience with Jim.

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