Royal Moore Subaru

First Time Buyer, Great Experience I came to this dealership because they are the designated Subaru dealer for the Costco Auto Program. I did my research and knew exactly the car, color I came to this dealership because they are the designated Subaru dealer for the Costco Auto Program. I did my research and knew exactly the car, color, trim and options I wanted. WRXs seem to be in high demand, and the dealership only had 1 STi on the lot (in the showroom) when I first visited. Greg Bristow helped me secure my car and get it built with the options I wanted. He was able to do a dealer trade to get it for me faster than the normal 3 or so month turnaround time it would've taken to have one custom ordered. Greg was also great in following up after the sale to see how I was enjoying the car, and made sure that I was aware that the summer tires that were sold with the car would not perform well in the winter and advised me to get either all-season or winter tires for the upcoming cold weather. More

First time Subaru buyer We received excellent service at Royal Moore Subaru. All staff members made us feel very comfortable, and made our purchase a very pleasant experience We received excellent service at Royal Moore Subaru. All staff members made us feel very comfortable, and made our purchase a very pleasant experience. Starting with Paul Diego, who gave us our first test ride; Brandon Kang, who assisted us in the initial paperwork and order of the car; to Greg Bristow, who walked us through the delivery process, paperwork and demonstration of the car; and Jason who handled finance and warranty information. Royal Moore should be very pleased to have such a capable and knowledgeable team. More

Royal Moore... Excellent Subaru buying experience! The Royal Moore Subaru sales team provided outstanding sales support throughout the new car purchase process. Without pressure, Tim Parkyn, Don Lilly, The Royal Moore Subaru sales team provided outstanding sales support throughout the new car purchase process. Without pressure, Tim Parkyn, Don Lilly, etc. provided exceptional sales support by showing us several vehicles that allowed us to find the right car for our family! More

No hassle. Excellent service. Jeff Anderson was very friendly and knowledgeable. He also answered all my additional questions via email promptly. Made shopping for my 2018 crosstr Jeff Anderson was very friendly and knowledgeable. He also answered all my additional questions via email promptly. Made shopping for my 2018 crosstrek experience easy and enjoyable. More

Excellent experience! I went into the dealership in early November to test drive a 2018 Crosstrek and told the sales rep that I wanted the True Car or Costco price. The sa I went into the dealership in early November to test drive a 2018 Crosstrek and told the sales rep that I wanted the True Car or Costco price. The sales rep took me on a test drive and let me experience the feel of the car. I did not make a purchase that day but went back to the dealership the following day and ordered the car. Yesterday, December 9th, Jeff Anderson called to let me know my new car had arrived and was ready to pick up. After the paperwork was completed, Jeff spent quite a bit of time in the car sharing information about all the functions. When I left I felt very comfortable with the workings of the car. I love it. I traded in a 2011 Lexus 350, which I received a fair trade in for. More

had fun I was in the market for a Subaru outback as I was told that it was a great car since I have owned on for about a week love it I was in the market for a Subaru outback as I was told that it was a great car since I have owned on for about a week love it More

My new car purchase My contact Brandon was knowledgeable about his inventory and patient with helping me to find a vehicle that fit my needs. He spent considerable time w My contact Brandon was knowledgeable about his inventory and patient with helping me to find a vehicle that fit my needs. He spent considerable time with me and I appreciate his attention to my needs. More

Reese And My Nisson X-Terra's Repairs Reese Did an Awesome job coordinating & keeping Aware of the process of My Vehicle getting Repaired...The Mechanics Did an Excellent job as well : ) ! Reese Did an Awesome job coordinating & keeping Aware of the process of My Vehicle getting Repaired...The Mechanics Did an Excellent job as well : ) ! I am Very Happy with the Overall experience & also feel Reese went out of His way to make this so : ) !!! More

Royal Moore Subaru Outback Purchase The entire purchasing episode perfectly fit with what we would expect to experience during the purchase of a new automobile. There was nothing about The entire purchasing episode perfectly fit with what we would expect to experience during the purchase of a new automobile. There was nothing about which we would offer any constructive suggestions. We had an implicit trust in Brandon Kang to be good to us and he certainly was just that. I am 82 years old and I cannot remember but one time in our lives when buying a car was handled so flawlessly. Everyone knows that this type of purchasing situation can be enough to drive one completely away from a dealership. We have dealerships in this area that cannot be recommended under any circumstances. But, in this case, we often recommend Brandon to our friends as a truly honest, knowledgeable and straightforward salesperson. Whatever he is selling, we will be purchasing. More

2018 Subaru Forester, Derek Whitmore Derek provided admirable service with the purchase of a brand new 2018 Subaru Forester Black Edition model. There wasn't any available in stock, so D Derek provided admirable service with the purchase of a brand new 2018 Subaru Forester Black Edition model. There wasn't any available in stock, so Derek assisted in the transportation of the vehicle to Royal Moore Subaru. Once received, he contacted us and we set up an appointment showing all details of the vehicle. One of the best experiences we had acquiring our vehicle from such a reliable Auto Center (third vehicle purchased from Royal Moore). Thanks once again Derek. More