Royal Moore Subaru

Best car purchasing experience ever Greg Bristow was honest, polite and friendly. He answered every question I had. The car was exactly as advertised. The Internet listed price was fanta Greg Bristow was honest, polite and friendly. He answered every question I had. The car was exactly as advertised. The Internet listed price was fantastic. When it was time for the paperwork, Brandon Kang showed the same qualities as Greg. I was in and out of the dealership within two hours. More

Lack of follow through and taking responsibility I came in for an oil change and scheduled service. Was told that I needed new tired and parts were bald. My car has 20,000 miles and I bought it there I came in for an oil change and scheduled service. Was told that I needed new tired and parts were bald. My car has 20,000 miles and I bought it there less than 2 years ago. During my last service, the tires were rated 10’s and 9’s. The Asst manager said he would get back to me with a cost for tires. Never did. I called and let him know that I bought new tires as we were heading on a long road trip to Canada within the week. i let him know that he overcharged me and that the tires were never rotated in any of the services. He apologized and said he would send me a check. The head manager called and I voiced my concerns and he said he would get back to me in a few days after reviewing my file. No check. No phone call. Therefore, I will NOT buy my next Subaru which I will do within 6-9 months from Royal Moore. Service is everything after the sale. The sales person, Brandon, was great to deal with. If there is no support after the sale, it is not the place to buy a car. More

Excellent customer service Was looking to lease a new car and was assisted by Ryan Leblanc. I would recommend him to anyone hands down. He was very knowledge about Subaru cars a Was looking to lease a new car and was assisted by Ryan Leblanc. I would recommend him to anyone hands down. He was very knowledge about Subaru cars and went above and beyond by finding out every little detail that I wanted to know about leasing and financing. He's a very relaxed guy which was nice because like most salemen I feel pressured but he wanted to make sure it was the right car and fit for my lifestyle. Also another honorable mention would be Don he was very sweet and patient when I was deciding which finance packages and tried everything he could to make sure everything worked out. Thanks again guys :) More

Brian the salesmen was the best. It was the best dealership I've ever been to. I'M going to tell all my friends. Everyone was friendly and honest. This dealership is a great family ow It was the best dealership I've ever been to. I'M going to tell all my friends. Everyone was friendly and honest. This dealership is a great family owned business. More

Superb Experience This was my first Subaru purchase and I was enormously pleased with the entire experience from acquiring initial information to final purchase. Greg w This was my first Subaru purchase and I was enormously pleased with the entire experience from acquiring initial information to final purchase. Greg was prompt and thorough with all questions posed and I really appreciated the time and patience demonstrated throughout. More

Leased a New Outback Tim was great! I had been to three other dealerships by the time I got to Royal Moore and I was so over the whole car buying thing. Tim was nice, info Tim was great! I had been to three other dealerships by the time I got to Royal Moore and I was so over the whole car buying thing. Tim was nice, informative, patient and not pushy at all. When I realized later that I had forgot a remote control in my trade in, I called Tim and he offered to drop it by my work even though it was his day off. I’ll definitely recommend Tim and Royal Moore to my friends and family. More

Excellent! Ryan answered all of our questions. Definitely, we are going to recommend to our family and/or friends to Royal Moore Auto Center in Hillsboro, OR Ryan answered all of our questions. Definitely, we are going to recommend to our family and/or friends to Royal Moore Auto Center in Hillsboro, OR More

Good purchase experience The purchase experience went well. I visited Royal Moore 3 times while interviewing several other dealers of Subaru, Honda and Ford. Each time Don a The purchase experience went well. I visited Royal Moore 3 times while interviewing several other dealers of Subaru, Honda and Ford. Each time Don and Justin were very courteous and addressed my concerns. There was no pressure exerted to purchase the vehicle unlike some other dealers. The prices were presented and then discounts subtracted, no haggling. We got a fair market price according to KBB and CR. I found that all Subaru dealers were withing a couple hundred dollars of each other. More

Fantastic customer service Everyone was friendly and helpful from the moment I walked in the door until the moment I drove off the lot in my new car. The sales person was incred Everyone was friendly and helpful from the moment I walked in the door until the moment I drove off the lot in my new car. The sales person was incredibly knowledgeable and helpful. I was able to get exactly what I wanted. He helped me set up my phone system, and learn all the new features of the vehicle. More

Fantastic experience!! We bought a 2019 Ascent from here. Everyone we came in contact with was amazing. They even did a dealer trade to get me the color I wanted. We bought a 2019 Ascent from here. Everyone we came in contact with was amazing. They even did a dealer trade to get me the color I wanted. More