Royal Moore Subaru

2015 Outback Great service, excellent prices, one of the better dealerships my husband and I have gone through. Ask for Greg Bristow and Brandon Kang and they will Great service, excellent prices, one of the better dealerships my husband and I have gone through. Ask for Greg Bristow and Brandon Kang and they will work with you. After an unsatisfactory time at Carr Subaru where we felt like just another number, we decided to drive down the road to check out Royal Moore and I am so glad we did. Unlike Carr, there was no pressure or time crunch. Although we were primarily working with Brandon, on Brandon's day off, we were able to meet with Greg without an appointment. Greg was able to find the car we were looking for and have it delivered to Royal Moore same day. He was knowledgeable and answered all the questions we had regarding Subarus, Highly recommend this dealership! More

Peace of Mind Making a big investment in a new car was something I didn't look forward to. The Royal Moore staff made the purchasing a very enjoyable experience. T Making a big investment in a new car was something I didn't look forward to. The Royal Moore staff made the purchasing a very enjoyable experience. Their experienced staff helped me find a vehicle that was going to make my hilly commute in the safest reliable dependable car. I choose the Subaru Empreza. I will not be dreading winter commuting . I was very pleased with the no pressure tactics and the decisions were mine. Greg is a great asset to Royal Moore in his customer service . Thank you Royal Moore Staff, Extremely Happy Subaru Owner More

New Subaru purchase, This was the best car purchase of any sort that we have experienced in our 40+ years of marriage. I was delighted with the knowledge of the sales per This was the best car purchase of any sort that we have experienced in our 40+ years of marriage. I was delighted with the knowledge of the sales person. He was able to answer all our questions, and as a retired licensed engineer, I had lots of questions. Greg a pleasure as he never pressured us at any point, even though I visited the dealer months before our actual purchase, and then drove cars on 3 separate occasions. After both my wife and I drove the Outback, we explained that we had other brands to drive, and then wanted to go home and decide. Greg was very easy going and told us to take all the time we needed. He didn't try to "sell today" or ask what else we were looking at so he could run those brands into the ground. Basically he let the car sell itself supplemented with his good nature and expert knowledge. What a pleasure that was! When it came to price, I asked for a number and he had one prepared. I had done my research and knew the number was good, so there was no haggling. Also, he didn't try to pressure us into the theft insurance or extended warranty. I have always resented that approach from other dealers. Greg has also followed up to make sure everything is okay and offered any further help we need. It has been a wonderful experience. Don't let anyone change his approach and salesmanship!! More

Hassle-free, no stress purchase I purchased a 2014 Subaru Legacy. Greg was our dealer. We had gotten the contact from Costco. I had spent quite a bit of time speaking to many dealers I purchased a 2014 Subaru Legacy. Greg was our dealer. We had gotten the contact from Costco. I had spent quite a bit of time speaking to many dealers before coming to Greg. I must say that he is the most chilled, and relaxed salesman I have worked with --- everything was can-do, the price was negotiated to a point where there was no questions. He didn't push me to buy immediately like others did. Definitely recommend the good people of Royal Moore... good job ... Cheers !! More

My trade in experience I purchased a new 2012 Subaru Outback from Greg at Royal Moore a few years ago. I drive a lot for work so I quickly put almost 50,000 miles on my car I purchased a new 2012 Subaru Outback from Greg at Royal Moore a few years ago. I drive a lot for work so I quickly put almost 50,000 miles on my car. When checking the Subaru.com website, I noted that my car had a guaranteed trade in value. I had that thought in the back of my mind when I received an email from Greg, telling me that I might be able to trade in my car for a similar 2014 model and keep my monthly payments at about the same amount as I was paying on my 2012. It was a pretty low key email and if I wasn't already thinking about this, I would have ignored it. Instead, I replied and told Greg that I was looking for car with specifications as close to my 2012 model as possible. He replied quickly with some options and provided follow up information when I asked. I stopped by and drove the 2014 and liked it, but was not certain about the color and not 100% certain about doing a trade. I told him I would think about it for a few days and get back to him. He was fine with that - no pressure. After 3 days of consideration, I emailed Greg and told him which car I wanted. He had the car, put it on hold and I was able to schedule a time to stop by and make the purchase. It was quite simple. Greg made the process very simple and I did not feel rushed or pressured in any way. I would definitely recommend him to others. Also, I had all the routine maintenance for my 2012 done at Royal Moore and plan to do the same with my 2014. The service department does a great job. More

Love my WRX!!! "Love my WRX!!! It's awesome. This is the first car I've ever bought from a dealership, and the guys here made it a smooth process. You guys are the b "Love my WRX!!! It's awesome. This is the first car I've ever bought from a dealership, and the guys here made it a smooth process. You guys are the best! I appreciate the great service and I will definitely be coming back for any type of service on my car." More

Pleasantly Surprised I've purchased several cars from dealerships over the past 15 years and have generally dreaded the experience, but Royal Moore was not a bad experienc I've purchased several cars from dealerships over the past 15 years and have generally dreaded the experience, but Royal Moore was not a bad experience whatsoever and I thought I should actually tell a few people. My sales guy, Patrick, seemed like a genuinely nice guy. I'm in sales myself so I grade other sales guy harshly, and he was pretty good; knowledgeable, not too pushy, but most importantly (at least for me to buy anything), he was "likable". If the sales guy is a xxxxx then I don't care how good the price is, I will go buy the exact same car from someone else. But no, Patrick was professional and friendly. Of course at some point you eventually meet the management and they also did not rub me the wrong way. I did a lot of research (which I recommend everybody should do) on the car, and asked questions to see if their answers matched up with my outside research and for the most part it did, so there was some trust established. That's no small feat for a car dealership. More