Royal Moore Mazda - Service Center

Time in and out was longer than I hoped. Still satisfied with quality of service. Staff was kind and kept me up to date with status of car during service. Still satisfied with quality of service. Staff was kind and kept me up to date with status of car during service. More

You should have pulled out a similar vehicle without low profile tires when questioned by me, you were too focused on a sale. Having checked with my tire specialist, I cannot change out the loud, noisy, fee profile tires when questioned by me, you were too focused on a sale. Having checked with my tire specialist, I cannot change out the loud, noisy, feel every bump in the road tires, because the car systems are so sophisticated. I would have easily leased the same make and model without low profile tires that run $2000 when these wear out in 10K miles. Thanks for meeting the customer’s needs!!! More

Good service and i love my mazda 2. thank you for keeping my car in good shape thank you for keeping my car in good shape More

Been taking my vehicles to Royal Moore GMC for years. Amanda is always helpful and communicative. Going above and beyond to make sure that my vehicle needs for maintenance and repairs and taken care of. Amanda is always helpful and communicative. Going above and beyond to make sure that my vehicle needs for maintenance and repairs and taken care of. More

Peyton did an excellent job making me feel welcome and she shared detailed videos of my car during the ongoing service. Thanks Peyton,see you next time. Happy Mazda owner she shared detailed videos of my car during the ongoing service. Thanks Peyton,see you next time. Happy Mazda owner More

Great service as always. Easy scheduling, nice waiting area, great customer service. They kept me updated with videos throughout the process. Easy scheduling, nice waiting area, great customer service. They kept me updated with videos throughout the process. More

On 07/21/2025 I bought a Mazda Miata from Royal Moore because I had pleasant experiences on 08/21/2022 & 08/22/2022 buying a Subaru Forester, in 2012 buying a Toyota 4Runner and in 12/2003 buying a 1996 because I had pleasant experiences on 08/21/2022 & 08/22/2022 buying a Subaru Forester, in 2012 buying a Toyota 4Runner and in 12/2003 buying a 1996 BMW 740IL. The dealership employees were very professional, respectful and courteous. Special thanks to Avery Wilson, DJ Hoggard and HJ Tran. Avery Wilson has proved to be an outstanding salesperson who provided me with an after sale assistance. Sales Manager DJ Hoggard and Assistant Sales Manager HJ Tran kept the deal transparent and negotiation reasonable. More

Charging $94. 95 for a replacement cabin air filter is ridiculous. I bought a high-end one from AutoZone for $30 (the base one was $12, which is likely higher than 95 for a replacement cabin air filter is ridiculous. I bought a high-end one from AutoZone for $30 (the base one was $12, which is likely higher than the cost of the one you would've installed at the dealership). You can't say the cost delta was "labor" as the mechanic has already removed the filter from my car to film the video and had to replace either the dirty or a new one. So there was zero additional labor involved with installing a new one. I also wasn't pleased with receiving a text with cash offer to purchase my vehicle. I did not ask for or give permission for such an evaluation. I left the dealership feeling somewhat scammed. Not sure I'll return. More

Not satisfied with the service and the outrageous diagnostic fee for them to do absolutely nothing. I will never buy another vehicle from them. diagnostic fee for them to do absolutely nothing. I will never buy another vehicle from them. More

Tim was awesome to work with. He kept me posted on the status of the vehicle. He kept me posted on the status of the vehicle. More