85 Reviews of Royal Moore Mazda - Service Center
The team at Royal Moore took great care of me. They had great communication throughout the process and the service I received was top notch. They had great communication throughout the process and the service I received was top notch. More
Super cali fragilistic expi ali docious. Nice place. Nice vehicles. Ridiculous for a cracked side view to replace for a grand !! But that's Mazda corp decision. Nice place. Nice vehicles. Ridiculous for a cracked side view to replace for a grand !! But that's Mazda corp decision. More
I live two hours from from this Hillsboro service center and it was well worth drive!! I brought in my 2016 Mazda 3 on a straight forward service. Upon arrival I was greeted by the front check in desk sta and it was well worth drive!! I brought in my 2016 Mazda 3 on a straight forward service. Upon arrival I was greeted by the front check in desk staff with a hello and friendly smile. The service was supposed to take hours but was finished in less than two. The seating area was more than conferrable with snacks and free coffee available. About an hour into my wait I received a SMS message from the Mazda Tech. He had created a video walking me through a multi point check on the car. Boy was this guy sharp!! He gracefully explained in detail every issue and a recommendation as well as preventative maintenance. Tech paused video while he put the car up on a lift then continued on with his highly detailed findings of worn parts and oil leaks. About another half hour finished my snacks the friendly front desk employee came over and walked me out to the car. She had all my paperwork explaining what had been serviced and the list of findings from our awesome Mazda tech! This all took place in a few hours and I was completely blown away. I'm 38 yo and have been to plenty of service centers but none have come anywhere close. The quality and experience I was blessed to find inside this beautiful new location is second to none and I will bring my car no where else. Thanks Royal Moore Mazda! Luke More
Respectful, super customer service, engaging, attractive facility, clean, modern, love the coffee bar, support in offering the best deals, and their video technology is highly appreciated. facility, clean, modern, love the coffee bar, support in offering the best deals, and their video technology is highly appreciated. More
Sales And Mgt. were great to work with. Enjoyed working with them although the wait time is too long. were great to work with. Enjoyed working with them although the wait time is too long. More
Robert in the service department went above and beyond. He even offered to stay late so I could pick up my car before they closed. I would recommend their service. He even offered to stay late so I could pick up my car before they closed. I would recommend their service. More
Time in and out was longer than I hoped. Still satisfied with quality of service. Staff was kind and kept me up to date with status of car during service. Still satisfied with quality of service. Staff was kind and kept me up to date with status of car during service. More