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Royal Moore GMC Buick - Service Center

Hillsboro, OR

3.7
160 Reviews

160 Reviews of Royal Moore GMC Buick - Service Center

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December 03, 2021

Did a great job with my car. Great people in every way. Very nice, helpful Pat R. More

by pathrivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Christian, Ross Leland, Mike D'Epiro, Elena Nava, Rich Purinton
November 27, 2021

Service was great! Even found a nail in my tire and fixed it for free! More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Nava
October 29, 2021

Last oil change and rotation took to long. Almost 2 hours. Royal Moore paid my bill. This time it was much improved. Less than an hour. More

by dwaynel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Nava
October 06, 2021

I had a regular oil change, they got me in quickly...performed the service and inspection and had me on my way in less then an hour. More

by Tawnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Chumbley
September 16, 2021

Dropped off a Buick for factory recall. Told it would "for sure be done by the end of day." Got a call late in the day that it was not finished, but would be by next day. No word yet by late on 2nd day More

by UnhappyBuickOwner
Recommend Dealer
No
Employees Worked With
Do NOT know the name!!!
September 16, 2021

As this is 3rd visit, I have been treated with great service. I am completely satisfied with service, and would recommend them as very welcome place for Service. More

by aqualityweldoronly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Nava
Sep 16, 2021 -

aqualityweldoronly responded

Thank you for the quality service!

September 10, 2021

I had issues with scheduling service as far as communication and with expectations but Service Manager Rob really stepped up to the plate and provided excellent service. Super appreciate Rob 'thin More

by Chehalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Service Manager
August 28, 2021

Very friendly and accommodating staff. Highly recommend this organization. The service department took care of the scheduled maintenance in a timely manner. All interactions with staff were pleasant. Defin More

by bobmcclure3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Weber, Daniel Chumbley, Lee Christian, Ross Leland, Mike D'Epiro, Elena Nava, Rich Purinton
August 11, 2021

The oil change was free. Even though the wait time I experienced was average I didn't know I would have to wait that long. I explained my situation and they provided me with a free service. Which was ve More

by mjhharris2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Nava
August 06, 2021

The service representative was very friendly. The service was prompt. Clean and comfortable environment. No pressure from the service agent. Access to coffee and snacks. More

by John Arevalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vern
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