Royal Moore GMC Buick - Service Center

Reasonable time spent for front end bearing replacement. Lyft car appointment made for me. Front desk people were pretty efficient. Bearing problem most definitely solved on second visit. I had asked for a Lyft car appointment made for me. Front desk people were pretty efficient. Bearing problem most definitely solved on second visit. I had asked for a previous oil-change window sticker to be replaced at both the diagnostic visit (the sticker was incorrect for my vehicle, and vehicle mileage) and also asked during the actual bearing replacement. It was not performed on either visit. No old/replaced parts offered back to me (usually done for work verification). One negative thing here... the online service scheduling utility has been written and re-written. It has never worked. I have always (for years) had to call in to book, confirm appointments. More

The Service Department did a great job taking care of my oil change and tire rotation in a timely manner. I had not been in for service since Covid hit. I really like the more open waiting area for custo oil change and tire rotation in a timely manner. I had not been in for service since Covid hit. I really like the more open waiting area for customers and enjoyed the coffee and snacks. Thanks! More

Excellent work on my vehicle and great customer service to go with it. Thank you to go with it. Thank you More

Didn't take long to get a appointment. The appointment went fairly quickly. Waiting area is nicer The appointment went fairly quickly. Waiting area is nicer More

Service was friendly and courteous, and conducted in a very timely manner. Waiting area was clean and comfortable. very timely manner. Waiting area was clean and comfortable. More

Got checked in before scheduled appointment. Service tech appeared to be knowledgeable and cared about my vehicle concerns Service tech appeared to be knowledgeable and cared about my vehicle concerns More

The service advisor was prompt, helpful and courteous. My regular maintenance was done quickly and the price was reasonable. I always get service at Royal Moore Mazda. regular maintenance was done quickly and the price was reasonable. I always get service at Royal Moore Mazda. More

START TO FINISH TOP NOTCH VISIT. BUSY CLEAN SHOP DRIVE UP CLEAR CLEAN AND DRY. GREETED PROMPTLY WITH SMILES. COMMUNICATED THROUGH THE PROCESS AND TOLD ALL WAS WELL. WAITING ROOM VERY COMFORTABLE COFFEE GREAT CLEAR CLEAN AND DRY. GREETED PROMPTLY WITH SMILES. COMMUNICATED THROUGH THE PROCESS AND TOLD ALL WAS WELL. WAITING ROOM VERY COMFORTABLE COFFEE GREAT. CASHIER FRIENDLY. More

Kaya percy was very pleasant to work with, very knowlegable and professional. Very large and confusing place for a first time customer. knowlegable and professional. Very large and confusing place for a first time customer. More

Amazing and friendly service. Provided fast and easy scheduling and was on time. Thank you scheduling and was on time. Thank you More