161 Reviews of Royal Moore GMC Buick - Service Center
professional and easy to work with Very straightforward process. I've never received bad advice from Royal Moore on service. They let you know what is truly needed and what can wait Very straightforward process. I've never received bad advice from Royal Moore on service. They let you know what is truly needed and what can wait for another visit. Kevin has been very helpful with each visit. More
Outstanding Service! I'm glad I rarely have to take my Mazdaspeed 6 in for service, but when I do the guys at Royal Moore always do an excellent job and they are very easy I'm glad I rarely have to take my Mazdaspeed 6 in for service, but when I do the guys at Royal Moore always do an excellent job and they are very easy to work with. They have a shuttle service if I have to leave my vehicle, and they are usually cheaper than the cost estimate! Love that. More
Highly Recommended! The quality of work is superior and the staff is wonderful. Excellent customer service and repair work! Kevin Ames was Awesome from start to finish. I The quality of work is superior and the staff is wonderful. Excellent customer service and repair work! Kevin Ames was Awesome from start to finish. I definitely recommend this shop to everyone and I will continue to have my cars serviced here!! More
wonderful customer service I had a wonderful experience at the Royal Moore Buick Center in Hillsboro. I have been coming to this dealership for all my work and will continue to I had a wonderful experience at the Royal Moore Buick Center in Hillsboro. I have been coming to this dealership for all my work and will continue to do so. One particular employee went out of his way to help me and I am very grateful to him. His name is Kevin Ames. Again thank you very much Lori Pollinger More
Met our usual excellent service results All service reps are great and the work has always been right on over the many years we have been having our service work done at Royal Moore. All service reps are great and the work has always been right on over the many years we have been having our service work done at Royal Moore. More
Repair RE: GMC Service The repair to our Yukon was done on time and the final cost was lower than the estimate. We have need taking out 2 vehicles to Royal RE: GMC Service The repair to our Yukon was done on time and the final cost was lower than the estimate. We have need taking out 2 vehicles to Royal Moore for several years and have always been satisfied with the service department personnel and the work received. More
Helpful, friendly, efficiently professional As usual, visiting Royal Moore (Mazda side) was an enjoyable experience. Work started punctually by friendly, knowledgeable, helpful and certainly pr As usual, visiting Royal Moore (Mazda side) was an enjoyable experience. Work started punctually by friendly, knowledgeable, helpful and certainly professional counter people and service personnel. I'm especially plesed with the breadth of knowledge of mechanic "Jose." Listen carefully when he discusses a car's condition ... his insightful info will help clear up much misunderstanding. Also the parts dept. helped in sourcing discontinued paint. One word best describes Royal Moore's employees: PROFESSIONAL! More
Great Service Dept. This is the only place I take my car to get serviced now. The staff is friendly, helpful, and informative. For instance, last year they told me my This is the only place I take my car to get serviced now. The staff is friendly, helpful, and informative. For instance, last year they told me my battery needed to be replaced before winter - they clearly explained what was going on and why it was a concern. They didn't try to force a sale whatsoever, they simply informed me of the issue at hand. Had they stocked the correct battery, I would have changed it then and there. Since they didn't have one on hand, they referred me to some local stores to get the battery replaced right away. Needless to say, I was impressed by their helpfulness and concern for the functionality of my car. I have consistently experienced this type of professionalism and courtesy from their service dept. As a result, they have maintained my enduring patronage. More
Service department. We have been purchasing cars and using the service department at Royal Moore since 1986. We love the friendliness, promptness and the prices of the se We have been purchasing cars and using the service department at Royal Moore since 1986. We love the friendliness, promptness and the prices of the service department. Royal Moore service has squeezed us in when needed. Thank you Royal Moore for your great customer service and wonderful quality of workmanship. We truly have trust in Royal Moore and have exclusively used them since 1986. More
I shall return I have a 2006 RX8 and the key-fobs stopped working. I scheduled an appointment with Bill and he quoted me a price less than half that of another Mazda I have a 2006 RX8 and the key-fobs stopped working. I scheduled an appointment with Bill and he quoted me a price less than half that of another Mazda dealer in the area. Then when I got there they made me feel welcomed and immediately Technician Jesse took my car to begin the reprogramming of my key-fobs. Jesse could not get both fobs to work, but he worked hard to get one working. Then Curtis did not charge me for the work since they could not get both working. I was so impressed with the professionalism that I will take my Mazda there from now on. And when its time to shop for a new one, Royal Moore will be my first stop. Great job guys. Steve Wilson More