161 Reviews of Royal Moore GMC Buick - Service Center
Awesome on the sales and the service side Sales side went above and beyond to get me some rebates that were expiring, when I bought the car. And then when I had an incident with a bird, knock Sales side went above and beyond to get me some rebates that were expiring, when I bought the car. And then when I had an incident with a bird, knocking my mirror out. They got it fixed in a jiffy and even waived the standard fee. More
Service Smooth and Simple Dropped off my Mazda at service for an oil change at 9:45 and left by 10:30. Greeted me with social distance, got my car into service immediately. Ele Dropped off my Mazda at service for an oil change at 9:45 and left by 10:30. Greeted me with social distance, got my car into service immediately. Elena was great and made sure that I did not have any open recalls, verified what I wanted to do, and did not push any additional services onto me. Text message system, verifying my vehicle went into service and the report being sent to me through text was fantastic. I could review what was needed/ recommended for the vehicle. I knew that the tires were getting low, went over my options on tires and scheduled new tires for the near future. Prices on the tires were very competitive to Costco and beat tirerack. Was not expecting that! Thanks for everything and look forward to coming here in the future. More
Good service but took to long I had a Monday 9am appointment to fix a truck latch problem on my 2016 Buick LaCrosse and get a second fob. This seemed like a short time fix so I ex I had a Monday 9am appointment to fix a truck latch problem on my 2016 Buick LaCrosse and get a second fob. This seemed like a short time fix so I expected to be there only an hour or 2. I live 25 miles away from this dealership. Only to be told it would likely take all day. They did provide a loaner so we could get to a few stops and then spend time at a relatives home until they called to let us know it was ready for pick up. They did call at 3pm to say it would be ready at 4pm. When I got there things went smoothly on the return of the loaner and making payment for the service. The latch repair was covered under warranty. My only issue was not knowing it might take all day before we got there. (I should have asked.) More
Excellent Service Called about getting a broken lock replaced. They ordered the part prior to my visit so when I arrived the following week, the part was in and the rep Called about getting a broken lock replaced. They ordered the part prior to my visit so when I arrived the following week, the part was in and the repair was completed that day. Due to the service department being busy, they offered me a free loan vehicle which allowed me to run errands while my car was being repaired. Thanks for the great service experience. More
Best dealership in Oregon! Definitely would shop there again, they have amazing sales consultants ONE OF MY FAVORITES BEING TYLER! THE GMC EXPERT! Couldn’t have asked for a better experience! again, they have amazing sales consultants ONE OF MY FAVORITES BEING TYLER! THE GMC EXPERT! Couldn’t have asked for a better experience! More
Came in for oil change; left with new car! The people I worked with were amazing. The entire experience was positive and love my new Encore. worked with were amazing. The entire experience was positive and love my new Encore. More
Many thanks to Rachel Starr for helping me get my car quickly and efficiently through what I knew it needed PLUS the manufacturer recommended maintenance! I appreciate how you gave me options and prices quickly and efficiently through what I knew it needed PLUS the manufacturer recommended maintenance! I appreciate how you gave me options and prices to make the process quick and painless and the work was done in the time you communicated. Many thanks! This is the third car we’ve bought from Royal More and we always use the service department because of the stellar staff and quick service! More
It was amazing The help that was provided was amazing, you guys are very helpful and give people a lot of options for Ben if we are not the beast candidate The help that was provided was amazing, you guys are very helpful and give people a lot of options for Ben if we are not the beast candidate More
Great People! I have a 97 Cadillac Catera. Needless to say it's not always easy to find parts for it! The parts dude there is fantastic! Even if he doesn't have t I have a 97 Cadillac Catera. Needless to say it's not always easy to find parts for it! The parts dude there is fantastic! Even if he doesn't have the part he has resources and has been able to track things down for me on more than one occasion. Rachel in sales is also very helpful and professional More
My visit was great I had a good visit and the staffed helped me pretty thoroughly only complaint I have is the services and car are slightly pricey but that’s it. I had a good visit and the staffed helped me pretty thoroughly only complaint I have is the services and car are slightly pricey but that’s it. More