Royal Moore GMC Buick
Hillsboro, OR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,761 reviews
I had a great experience at Royal Moore! Brandon Lee was awesome to work with and made buying my vehicle a smooth process. I really appreciated his help throughout. Brandon Lee was awesome to work with and made buying my vehicle a smooth process. I really appreciated his help throughout. More
Great experience through out the entire process. John Raptor was fantastic and we appreciated the no pressure approach! Thanks John! John Raptor was fantastic and we appreciated the no pressure approach! Thanks John! More
This dealership is a great location, accessible, and easy to find. Every staff member was kind and accommodating, especially Christian. to find. Every staff member was kind and accommodating, especially Christian. More
Came in and got exactly what we were looking for! Jeremy was great help and made the process seem less and easy! Jeremy was great help and made the process seem less and easy! More
Jeremy did a good job of helping os out and he was patient while we made a decision patient while we made a decision More
Very helpful. We did not feel pressured into any decisions. Would recommend to others. Satisfied with our experience. We did not feel pressured into any decisions. Would recommend to others. Satisfied with our experience. More
Jeremy was very helpful in my search for a new vehicle. I would highly recommend this dealership. I would highly recommend this dealership. More
Brandon was a great salesman when I bought my new car here! Omid worked his financial magic and got me a great deal also! 11/10 recommend!! here! Omid worked his financial magic and got me a great deal also! 11/10 recommend!! More
Jeremy was very helpful and got me into a new SUV. Fast service. Didn't wait long. Fast service. Didn't wait long. More
I made the appointment to have my side door window, and my radio looked at as well as i got lucky and "Won" L87 new engine recall B.S. When i dropped it, i always take pics of the dash for miles and se and my radio looked at as well as i got lucky and "Won" L87 new engine recall B.S. When i dropped it, i always take pics of the dash for miles and several pics of the outside. It took a week to fix the window regulator and do the PICO test on the L87, But could not fix the radio issue even thought i sent them video of each issue??? I also don't get the new engine as my "passed" so i get the new oil 0w40 vs old 0w20 and an extended warranty so when i does die they might be able to help me. I go and pick up my truck and look over it and it has a 10" dent and skerf on the side that was not there when i dropped it off. Good thing i had pictures. The service manager came out and said they wound take care of it. I asked what happened and he didn't know. I asked and they don't have any camera's or security. Which i find ridiculous that a dealership as big as theirs has no way of protecting not only their customers trucks but also their own new ones too. They sent my truck to a local body shop and paid for the repair. Took another 2 weeks, but it looks OK. I'm not happy that my new never damaged $70k truck is had its first damage at the one place that should be treating it better, but here we are. Now i get it back and the oil reminder was not reset and the sticker was not changed? Was the oil actually changed? Not sure oil looks "yellow" so maybe? But now there is a check engine light on so i use my scan tool and pull codes to find out that it has 2 codes 1) P0325-00 Knock Sensor Circuit AND 2) U1983-00 Serial Data Gateway Module Security Hardware Internal Malfunction. I now have an appointment with a different GMC dealership to try to fix what they couldn't. You take your expensive cars/trucks to dealership you expect better. It's not some back yard "Repair" shop, its a GM certified multi million dollar repair dealership. They should be far better than this. I do want to say that the service manager "Dan" did apologize and did give me a rental for free for the whole time my truck was gone. I don't blame him per say, But more the dealership itself for its lack of security and quality control. I hope this review goes to the top management and they do things to fix these issues. I now got an email from the sale manager"Omid Mortazavi" asking if i want trade in my truck on a brand new one. B.S More




















