Royal Kia

My experience has always been great with this dealership!!!! Buying a new car from this dealer was the easiest one that I have ever had. dealership!!!! Buying a new car from this dealer was the easiest one that I have ever had. More

I've been looking for another car for many months and finally narrowed the selection down to three cars. All were pre-owned vehicles, a Lexus RX330, Honda Pilot and a Honda CRV. Two of the vehicles wer finally narrowed the selection down to three cars. All were pre-owned vehicles, a Lexus RX330, Honda Pilot and a Honda CRV. Two of the vehicles were at Lexus Speedway and the other at Royal Kia. I spoke to Ken Lewis at Royal Kia and he asked if we could get together and discuss the various options. I met with Ken and in no time was convinced to purchase a new Kia over all the pre-owned vehicles I was looking at because I really didn't get a warranty with the pre-owned and they were all between 5 to 7 years old. It made a lot of since to me since to purchase new since I really do care about having a warranty and if I could get a new car for around the same price as a pre-owned car...I was in! Ken spent a lot of time going over all the details of a new Kia including a test drive and a through understanding of how all the options worked on the new vehicle. Royal Kia is lucky to have a salesman like Ken Lewis on their Team. More

This dealership is decent. The staff was really nice, but like most car dealership, they don't understand the phrase "we are just shopping around." When I go shopping for jeans, I don't have a sales person f like most car dealership, they don't understand the phrase "we are just shopping around." When I go shopping for jeans, I don't have a sales person following me around, and I like that. The only thing I would change about this dealership, is for them to just give the customer some space. If I have a question I will come to you. Ended up leaving earlier than I wanted to, but are still considering them for my upcoming purchase. More

This dealership has some of the most friendly staff! When I had a toyota, I never went to the dealership for services because I felt like they were always trying to upsell me things that I didnt know what th I had a toyota, I never went to the dealership for services because I felt like they were always trying to upsell me things that I didnt know what they were or even how some of the things worked. After buying my Kia 2 years ago in Phoenix, I moved to Tucson and thought I'd give this place a try. I have come here for my services ever since. Craig is especially great because he knows that I don't know much about cars, so he takes the time to explain every detail to me. He doesnt try to sell me things I don't need, but instead will occasionally make recommendations to me, and explains why he thinks the product will benefit me. I really appreciate that, and everyone at Royal Kia. Thank you! More

Kiersten was very informative, thoughtful and made sure my visit was pleasant in every way. I've never experienced such great customer service anywhere else. my visit was pleasant in every way. I've never experienced such great customer service anywhere else. More

We had great customer service from our initial conversation with Jo on the phone to Kiersten, our sales person and Trey. Kiersten was patient and thorough. There was no haggling and no stress. I'v conversation with Jo on the phone to Kiersten, our sales person and Trey. Kiersten was patient and thorough. There was no haggling and no stress. I've been recommending Royal to my friends who are in the market to buy a car. More

I went with my daughter to purchase her first new car at Royal Kia. I was so impressed with the customer service from Kiersten, Scott, and all of the people who were ivolved with the purchase. They bent ove Royal Kia. I was so impressed with the customer service from Kiersten, Scott, and all of the people who were ivolved with the purchase. They bent over backwards to get her the best deal from the banks, helped with insurance, and explained everything in language that was understandable. The whole staff was courteous and friendly. When I get my next car, it will be from Royal Kia!! They made the whole experience a pleasure rather than the trial I was expecting it to be. Give them all raises! More

Great experience. Friendly and knowledgeable sales team. Great deal on two vehicles. Easy process. There was no pressure. I'd come back in a heartbeat! Great deal on two vehicles. Easy process. There was no pressure. I'd come back in a heartbeat! More

The staff at royal kia is very friendly. You're treated like family from the moment you walk through the door. my salesperson, Humberto, was knowledgable, polite and had a good sense of humor. like family from the moment you walk through the door. my salesperson, Humberto, was knowledgable, polite and had a good sense of humor. More

This is the best dealership I have ever had to deal with. I will go back when we are ready for a new car, or sooner if they will sell pickup trucks. I will go back when we are ready for a new car, or sooner if they will sell pickup trucks. More