Royal Jaguar-Land Rover of Tucson

It was our first time visiting Royal Jaguar-Land Rover of Tucson and our experience exceeded our expectations. MaryLou was kind, genuine and easy to talk to. She was very thorough and was patient with us. W Tucson and our experience exceeded our expectations. MaryLou was kind, genuine and easy to talk to. She was very thorough and was patient with us. We felt very comfortable in asking questions and she contacted us after our purchase to see if we needed anything. Now that's top notch quality service. I highly recommend this dealership. More

Amazing experience no hassles no games, great customer service and atmosphere no hidden costs great service and atmosphere no hidden costs great More

Best customer service of any dealership. They are really out to please the customer and ensure your happiness They are really out to please the customer and ensure your happiness More

Carson is a great salesperson, he doesn't force a vehicle or service on you. His patience is top notch. Royal dealer is family owned, they do make you feel welcome. We are glad to have stumbled upon them for or service on you. His patience is top notch. Royal dealer is family owned, they do make you feel welcome. We are glad to have stumbled upon them for our vehicle. More

Carson played an integral part in assisting my decision process for a new vehicle. He immediately fostered trust, transparency, and a commitment to ensuring all my questions and concerns were addressed. It process for a new vehicle. He immediately fostered trust, transparency, and a commitment to ensuring all my questions and concerns were addressed. It is evident the team at Royal Jaguar is committed to treating their clients like family, which is reassuring for buyers who can count on excellent service far beyond the purchasing process. More

Royal did a fantastic job. They are extemely professional. Carson the Sales Associate did an outstanding job. They are extemely professional. Carson the Sales Associate did an outstanding job. More

Royal land rover, should be loyal land rover, everyone from Bobby to the whole sales team and beyond are wonderful, caring people. i am proud to be a customer dealing with this great dealership, I would r from Bobby to the whole sales team and beyond are wonderful, caring people. i am proud to be a customer dealing with this great dealership, I would recommend anyone looking for a car new or used to go there and check out there vehicles and team, and drive away with a big smile on your face. More

Excellent service. Have bought 2 vehicles from this dealer but this time a personal touch was added by the sales person Have bought 2 vehicles from this dealer but this time a personal touch was added by the sales person More

Leslie was AMAZING to work with. She was highly responsive, informative and transparent throughout the buying process. We had a minor issue and Leslie went above and beyond to en She was highly responsive, informative and transparent throughout the buying process. We had a minor issue and Leslie went above and beyond to ensure it was corrected and gave me the piece of mind that we’d be taken care of throughout the process. I highly recommend Leslie, who is trustworthy, honest and just GREAT at her job! Mr. Salcido More

Royal has the worst service departments in Tucson. Stay clear. The pictures show how they returned my car after having it for 5 weeks. Said everything was fixed. Left engine compartment covers not put Stay clear. The pictures show how they returned my car after having it for 5 weeks. Said everything was fixed. Left engine compartment covers not put back. But the whole incident gets worse. Dropped my car off for an appt on 2/20 and when I made the appt was told 3 days. Drop it off and they say they are backed up for 3-4 weeks but had to leave car or loose place in line. Returned car on 3/21 and they broke the bevel to the entertainment system and within 5 miles the whole thing fell out of the dash. Bring it back part will take 2-3 weeks to come in. Got my car back yesterday and open the hood today and see what is shown in the picture. They took the covers off the engine and never put them back on so had to bring it back and leave it with them. So I have not had my car since 2/20. In addition I have written proof that their service advisor Travis lies, he belittles people and just want to get rid of you and not provide any type of customer service. To top it all off spoke with Quinten who is the director of all the service departments and he assured me he was going to look into the issues and make sure when I get my car back everything is complete. Obviously another lie or he just does not care. And this is the person in charge of all the Royal service departments. This is the 3rd time I have had similar issues with a Royal service department so stay far away from any of the Royal brands. More