Royal Honda

excellent service. brand new showroom easy to do business with. great selection. had the new CRV that i wanted brand new showroom easy to do business with. great selection. had the new CRV that i wanted More

I gave them a 1 star rating because you can't give 0 stars. If you are thinking about buying a car from Royal Honda do yourself a favor and don't. They are the shadiest most dishonest car dealership I stars. If you are thinking about buying a car from Royal Honda do yourself a favor and don't. They are the shadiest most dishonest car dealership I have ever dealt with. They seem to have a business model of selling poor quality cars and then milking their customers dry with repairs. I have been driving for over 40 years and have had 6 cars in that time period. None of those cars had nearly as many problems in the years that I drove them than this Honda CRV has had in 4 months. I asked the right questions and read the Carfax and still got ripped off. The service department is a disaster that tries to overcharge for service and always tries to claim that the warranty doesn't cover the problem. The service department is also incredibly unprofessional and difficult to get in touch with. After you leave your car with them be prepared to drive to the dealership for any updates. You can't get them by phone or even leave a message for them because their voice mail is always full. If you are thinking about buying a car from Royal Honda then do yourself a favor and set your money on fire instead. It will save you money, wasted time and aggravation. More

Salesman unwilling to negotiate price. I walked out of the dealership and didn't go back. Went to another dealership to purchase. I walked out of the dealership and didn't go back. Went to another dealership to purchase. More

Purchased a brand new car not two months ago. The front Honda emblem fell off. When I brought this to the attention of Royal Honda and asked for them to replace the emblem, because obviously a The front Honda emblem fell off. When I brought this to the attention of Royal Honda and asked for them to replace the emblem, because obviously a part of a brand new car should not fall off, their response was 'well your car must have been in an accident' when I sent photos clearly showing this not to be the case the response then became 'well someone must have stolen the emblem'. When I took the car physically to Royal to be examined and no evidence of theft was present, Royal still took the position that instead of doing the right thing and admitting there was an manufacturimg issue and replacing the part, they demanded that I pay for the new part. Do not go to Royal Honda. They will not stand behind their very own product and will make any and all excuses they can come up with to avoid doing the right thing. More

Made an appointment to get my tire changed. I dropped the car off, and they said it won't take more than 90 minutes. After 2 1/2 hours I inquired to find out the progress, only to be told they I dropped the car off, and they said it won't take more than 90 minutes. After 2 1/2 hours I inquired to find out the progress, only to be told they don't stock that tire. No communication whatsoever and had I not inquired, I’d likely still be there. More

We had the most amazing experience at Royal Honda! After being taken advantage of at All Star Hyaundai of Baton Rouge, everyone at Royal Honda went above and beyond to help make the best of a bad situ After being taken advantage of at All Star Hyaundai of Baton Rouge, everyone at Royal Honda went above and beyond to help make the best of a bad situation. I would recommend this dealership to any and everyone! I would highly recommend our sales associate Michael Yun and we WILL be going back there when we need our next vehicle. More

I went in for an oil change and tires balanced appointment iwas there 5 hours appointment iwas there 5 hours More

Dishonest people. Got a bill at end of lease that the manager told us we would not get. No one would return our calls to resolve. Find someone honest. manager told us we would not get. No one would return our calls to resolve. Find someone honest. More

Car was as described online. Ricardo was prepared when we got there. Anthony handled my son’s financing. A great experience! Thank you, Royal Honda! got there. Anthony handled my son’s financing. A great experience! Thank you, Royal Honda! More