Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Buick GMC
Baton Rouge, LA
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
167 Reviews of Royal Buick GMC
April 27, 2024
I called yesterday and made an appointment for 7 AM to have my cars oil change and tire rotation done and they took care of me very quickly (about an hour). Thank you to the technician who worked on my ca have my cars oil change and tire rotation done and they took care of me very quickly (about an hour). Thank you to the technician who worked on my car! Thank you to Jackie and Barrett for the great customer service you provided! More
by Tracie Marchand
Employees Worked With
Jackie, Barrett
March 19, 2024
Jacque was very informative and easy to work with very friendly which made my buying experience a joy and I will definitely come back to buy another car from him and send all my people his way and Dustin friendly which made my buying experience a joy and I will definitely come back to buy another car from him and send all my people his way and Dustin and Shawn were amazing as well, they all sure made it easy for me to spend money. Lol More
by Vetra
Employees Worked With
Dustin and jacque , Terrance Scott, Brittany Cordle
March 11, 2024
Great prices and service. Traveled 5 hours to buy a truck. Ahmad Davis made it so easy. Im and out within an hour and that was with a trade in. Very pleased!! Traveled 5 hours to buy a truck. Ahmad Davis made it so easy. Im and out within an hour and that was with a trade in. Very pleased!! More
by Preston B
Employees Worked With
Ahmad Davis
March 02, 2024
The team at Royal Buick GMC were so kind and did everything they could to make my experience quick and easy. Joe George was willing to personally deliver my vehicle to me as I was short on time and everything they could to make my experience quick and easy. Joe George was willing to personally deliver my vehicle to me as I was short on time and the paperwork wasn’t quite finished. The finance team helped me to find a better APR with a better lender, which also helped the cost of the vehicle go down as well. Highly recommend. More
by Lbourgeois0412
Employees Worked With
Joe George
February 23, 2024
Jason, was patient,kind, and helpful. He worked with me getting a deal I was comfortable with. Steve in finance did the same. He worked with me getting a deal I was comfortable with. Steve in finance did the same. More
by jim
Employees Worked With
Jason in sales and Steve in finance, Terrance Scott, Brittany Cordle
February 19, 2024
Jason was very helpful in the car buying process for me. Not only was he kind and courteous he answered all of my questions regarding the vehicle and process even if was after business hours. Not only was he kind and courteous he answered all of my questions regarding the vehicle and process even if was after business hours. More
by Kaylagunter2389
Employees Worked With
Jason, Steven
February 18, 2024
I am 75 years old. Do not know very much about the technologies that are out today in the new cars. My salesman knew way more than I did, but still gave me bad informat Do not know very much about the technologies that are out today in the new cars. My salesman knew way more than I did, but still gave me bad information that I found out later after I read the manuals, the truck book had to have three different people programmed my radio for me to listen to my CarPlay And my salesman as I said, gave me bad or not correct information about questions that I had about locking and unlocking cars different things seems to me you need to install a training assessment for your sales people. I understand a lot of people know way more than I do but there’s still plenty buyers that don’t know . More
by Melvinaverett
Employees Worked With
Terrance Scott, Brittany Cordle
