Royal Buick GMC Cadillac - Service Center

Excellence in service From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. More

Best there is The service is great as usual. Mike And Susan always get the job done and do it right.Mike has saved me many Tims with my old car. So I bought a new o The service is great as usual. Mike And Susan always get the job done and do it right.Mike has saved me many Tims with my old car. So I bought a new one from Royal More

Professional and Friendly Eric oversaw my service requests in a professional, courteous, and efficient manner. In addition, he had another issue checked and confirmed. Upon co Eric oversaw my service requests in a professional, courteous, and efficient manner. In addition, he had another issue checked and confirmed. Upon completion, Susan quickly processed my paperwork with a friendly smile so that I was out of there in no time. More

I would rate in the NEGATIVE if it would let me!!! Justin is too busy trying to cover up the misrepresentations and inappropriate actions of how they treat their customers. Trying to put me!!! Justin is too busy trying to cover up the misrepresentations and inappropriate actions of how they treat their customers. Trying to put a bandage on the fact that they were wrong and cost me hundreds of extra dollars for nothing. Only agreeing to pay back a small portion of the extra costs in hoping to make it go away. NOT THIS TIME. ! Discrimination towards a pregnant woman and using scare tactics to charge extra for auto repairs is not right and what Royal Buick is best at! More

A great place The GMC of Tucson is a great place to buy and have your vehicle service there people are friendly and nice. The service team takes very good care of y The GMC of Tucson is a great place to buy and have your vehicle service there people are friendly and nice. The service team takes very good care of your vehicle. The whole place is kept very clean with this virus that has hit us.. More

David took excellent care of me in getting my periodic service and some needed maintenance performed on my Sierra in a timely fashion. When it came time for payment, Susan walked me through how to use my service and some needed maintenance performed on my Sierra in a timely fashion. When it came time for payment, Susan walked me through how to use my GMC Rewards which saved me $100. Both David and Susan were exemplary! More

Susan and David My truck has been in a couple of times for the same problem and hope it was fixed this time, David Rupp and Susan have made my visits a little easier. My truck has been in a couple of times for the same problem and hope it was fixed this time, David Rupp and Susan have made my visits a little easier. Both have been great with me More

Concerned for the customer Susan and Grace are very helpful and friendly. They really assisted me when I needed a loaner and have done everything possible to make sure that I c Susan and Grace are very helpful and friendly. They really assisted me when I needed a loaner and have done everything possible to make sure that I can pick up my car after servicing as quickly as possible. Grace even had to use a hand held computer to figure out my bill because the computer would not take or process the appropriate discount. David Rupp has been great as a service consultant. He has kept me informed about the status of the work when I had a problem with the vehicle and has explained the difficulties encountered in repairing the vehicle. More

Susan & Mike What a great Team Ryal has in Service. Susan - You are such an asset to Royal GMC, you are kind, friendly and helpful. Mike - Thank you for ta What a great Team Ryal has in Service. Susan - You are such an asset to Royal GMC, you are kind, friendly and helpful. Mike - Thank you for taking care of my Yukon and getting me in and out in a timely manner. I appreciate you and your team. More

Installation of accessories we ordered. Evan Campbell arranged for a date when all the parts were in and handled the installation very professional. Evan arranged for a loaner vehicle and ca Evan Campbell arranged for a date when all the parts were in and handled the installation very professional. Evan arranged for a loaner vehicle and called every day with a progress report. Susan at the front counter was extremely helpful and friendly. Thanks to all for the very good service! More