Royal Automotive | Page 111

Fair and low pressure Purchasing a car isn't something I do often, but this dealer was very pleasant to work with. The office was nicely furnished and decorated, as well as Purchasing a car isn't something I do often, but this dealer was very pleasant to work with. The office was nicely furnished and decorated, as well as clean. They were fair with pricing and weren't pushy. My salesperson, Djiby, communicated clearly and was available by phone and email. More

AWESOME EXPERIENCE! David & Matt followed up and answered every question I had before I took the drive from Alpharetta to Alabama. Knowing that I had a puppy, Matt sugges David & Matt followed up and answered every question I had before I took the drive from Alpharetta to Alabama. Knowing that I had a puppy, Matt suggested that I bring him along because the dealership was pet friendly....WIN. Once we got there and I saw how genuine they all were and honest.....SOLD. I haven’t bought a car in 13 years because the process is very overwhelming but this was such a great experience that I would recommend Royal Automotives to anyone. Matt checked on us during our drive down and even followed up by checking on us on our way up. David was very attentive and helpful throwout the process. Sammy was great closing the deal. Very personable and I can tell he loved what he did and stood the company name. This dealership is one of the best! Try them out, you won’t be disappointed. More

Quick and Easy I knew what I was looking for, and the dealership found it. They did not try to sell me something different, had all the paperwork ready when I arrive I knew what I was looking for, and the dealership found it. They did not try to sell me something different, had all the paperwork ready when I arrived, and made the car buying experience quick and easy. More

Outstanding Experience Allen Cook is the man when it comes to getting a new vehicle. They found the car we wanted and had it here for us in less than a week. This is our s Allen Cook is the man when it comes to getting a new vehicle. They found the car we wanted and had it here for us in less than a week. This is our second Volvo we have purchased from Royal Volvo and we highly recommend that you call Royal for customer service beyond expectations. More

Last and Previous Exeperiences at Royal I have bought my last 3 cars at Royal VW. Don Thomas has always made the experience great. He patiently helps over come any problems, questions and co I have bought my last 3 cars at Royal VW. Don Thomas has always made the experience great. He patiently helps over come any problems, questions and concerns. As I’m an experienced buyer, they sell the way I want to be sold. He also proactively completes all the details after the sale. I wouldn’t hesitate to continue to work with Royal VW and Don Thomas. More

Love, love, love my new Volvo! Alan Cook is an excellent salesperson! Very laid back and not pushy! I appreciate that in business. Thank you! This is my third Volvo from this deale Alan Cook is an excellent salesperson! Very laid back and not pushy! I appreciate that in business. Thank you! This is my third Volvo from this dealership! More

Extremely satisfied buyer My experience from service to sales at Royal Automotive has been nothing less than excellent! Everyone We worked with was extremely professional and My experience from service to sales at Royal Automotive has been nothing less than excellent! Everyone We worked with was extremely professional and courteous! I remain a loyal Volvo customer! More

Exceptional Purchasing Experience!!! Mark Elliot is a great salesman whom I would heartily recommend to anyone interested in purchasing a new Buick! Even though I had been considering bu Mark Elliot is a great salesman whom I would heartily recommend to anyone interested in purchasing a new Buick! Even though I had been considering buying a LaCrosse for almost six months, he never resorted to “hard sales” tactics; allowing me to take my time until I was finally comfortable with the purchase. During the interim, he would occasionally, yet unobtrusively, check to see if I was still in the market for a new car and advise me of any upcoming sales. Simply put, if you are considering purchasing a car, Mark’s your man! More

Don Thomas is the best! Don Thomas has consistently gone above and beyond to provide excellent customer service at Royal Volkswagen. Don assisted me in leasing my first Volks Don Thomas has consistently gone above and beyond to provide excellent customer service at Royal Volkswagen. Don assisted me in leasing my first Volkswagen in 2004. Over the 13 years I have both leased and purchased several Volkswagens from Don. He has on more than one occasion had a car delivered to me 4 hours from his dealership so that it would be convenient for me. Don is very easy to communicate with and makes the chore of car shopping a pleasure! More

Don makes the car buying experience enjoyable! Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with y Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with you to be sure it's what you want and get you a good deal. It's like meeting a friend, catching up and leaving feeling good about the car and the deal. Don always returns calls and emails and keeps you informed of what is happening with your request and or process. We have another car that comes off lease in May and we will be back to work with Don for our next vehicle. Don goes way beyond just being your sales person, it's like you know he is there for you, almost as if he is on your side and got your back, More