Royal Automotive

Incredibly Helpful This was the first car that I have purchased and Don explained everything to me and was incredibly honest and transparent throughout the entire experi This was the first car that I have purchased and Don explained everything to me and was incredibly honest and transparent throughout the entire experience. More

Excellent Service Excellent sales experience. Thank you Chase for assisting me in the purchase of my new GMC 2500HD. Royal made the experience very enjoyable. I look fo Excellent sales experience. Thank you Chase for assisting me in the purchase of my new GMC 2500HD. Royal made the experience very enjoyable. I look forward to working with Royal again in the future. More

Bought Chevy suburban Had a great experience with friendly helpful staff. We’re on top of everything and very prompt. Came from a few states away to continue to do busine Had a great experience with friendly helpful staff. We’re on top of everything and very prompt. Came from a few states away to continue to do business with Ed and Royal. Will definately come back and refer to anyone I know More

Nine vehicles purchased from Don Thomas Over the years, I have bought nine different vehicles from Don Thomas and it was a pleasure to deal with him on each one of them. Don does what he sa Over the years, I have bought nine different vehicles from Don Thomas and it was a pleasure to deal with him on each one of them. Don does what he says he's going to do. He always follows up with me after the sale to make sure I am satisfied with the vehicle and with the dealership's services. When you come into the dealership to meet with Don, you are treated like a guest instead of a visitor. I live four hours away, but when I'm in Birmingham, I always make time to stop by and see him because he's such a pleasure to talk to. When you are looking for a friend in the car business, you need to stop by and see Don Thomas. You can't have a better friend than Don. I have recommended him to several of my friends who have also purchased cars from him. More

Recent purchase This is at least the third vehicle I've purchased using Ed Swanger. He's the best, no pressure and responsive to my needs. I'll be back in the future. This is at least the third vehicle I've purchased using Ed Swanger. He's the best, no pressure and responsive to my needs. I'll be back in the future. More

Excellent Experience I highly recommend Don Thomas at Royal Automotive. Out of all of the car-buying experiences I've had over the years, I can honestly say that working w I highly recommend Don Thomas at Royal Automotive. Out of all of the car-buying experiences I've had over the years, I can honestly say that working with Don at Royal Automotive was the most pleasant I've had by far! I appreciate Don's kindness and patience with me as I asked countless questions for two months before I finally purchased my 2014 Volkswagen Routan. Don undoubtedly went the "extra mile" for me and because of that, he has earned a customer for life! More

New car sales superior - used car sales suck I bought a used car from Royal and asked before purchase finalized if I could take it for independent inspection. I was told no. It turned out to be I bought a used car from Royal and asked before purchase finalized if I could take it for independent inspection. I was told no. It turned out to be a piece of crap totally overvalued and 9 months later I got $4000 less than I paid in a trade in to the same dealership. If I had not gotten such exceptional service from my two sales reps on my second new car purchase I would have driven to another city to do business with Volvo. Nobody likes to be taken advantage of and that it exactly what happened. The Royal Automotive that has been such a fine part of our community is not what it used to be. Sad. More

Great Customer Service and Honesty Pat Jackson made the purchase of a New Yukon Xl the easierst transaction. The honesty and value related to trade in and purchase price will result in Pat Jackson made the purchase of a New Yukon Xl the easierst transaction. The honesty and value related to trade in and purchase price will result in future vehicle purchases at Royal. More

Great experience. Don is a real pro. He made the experience very easy and really took care of me. Highly recommend him. Will definitely go back to him in the future. Don is a real pro. He made the experience very easy and really took care of me. Highly recommend him. Will definitely go back to him in the future. More

Incredible service! Loved our experience at Royal Automotive! Alan and John were so professional, knowledgeable, helpful, and kind. We highly recommend going to Royal Aut Loved our experience at Royal Automotive! Alan and John were so professional, knowledgeable, helpful, and kind. We highly recommend going to Royal Automotive for your next car buying experience. It cannot be beat. More