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Royal Automotive
Vestavia Hills, AL
1,171 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,171 reviews
August 14, 2025
A very stress free buying experience, informative, relaxing and no pressure tactics. Nice job by Carter Ward relaxing and no pressure tactics. Nice job by Carter Ward More
by horace.sellers
Employees Worked With
August 10, 2025
Royal Automotive is warm and professional. Cater and Mikah were outstanding to work with. Great experience . Cater and Mikah were outstanding to work with. Great experience . More
by lindagwood340
Employees Worked With
August 09, 2025
Carter is very knowledgeable about cars and was quite helpful in our transaction. Will definitely keep Carter and Royal Automotive in mind the next time we are in the market for a vehicle. helpful in our transaction. Will definitely keep Carter and Royal Automotive in mind the next time we are in the market for a vehicle. More
by Lesliem.s
August 09, 2025
I found a Suburban I was interested in and sent an email to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and p to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and photos and was able to answer all questions and get our paperwork done. By 4:00 we had driven from Memphis and in our new truck! Carter and Micha made everything extremely easy for us! More
by kaciekmartin
July 31, 2025
Carter was very professional and was a pleasure to work with. He went far and beyond to help accommodate our needs. with. He went far and beyond to help accommodate our needs. More
by bchambers26
Employees Worked With
July 14, 2025
Very accommodating! Enjoyed doing business with this dealership, especially Allan! If I ever need another car, Royal will be my choice. Enjoyed doing business with this dealership, especially Allan! If I ever need another car, Royal will be my choice. More
by joansmith209
Employees Worked With
July 07, 2025
JP was absolutely amazing! He wasn't pushy or aggressive. He allowed me time to make a decision and that goes a long way. I didnt feel forced. His attitude and personality is t He wasn't pushy or aggressive. He allowed me time to make a decision and that goes a long way. I didnt feel forced. His attitude and personality is top tier! Matt is the man! Both of them together finalizing my options and getting the deal done, chef kiss! I really appreciate the Royal family. Thank you, JP for attention to detail. Amazing Service! More
by TChurch
July 03, 2025
The whole experience was a pleasure. We bought a Hyundai Elantra with the help of Carter Ward, who was very professional and friendly. He was never pushy. We will definitely return to Ro We bought a Hyundai Elantra with the help of Carter Ward, who was very professional and friendly. He was never pushy. We will definitely return to Royal for our next car purchase! More
by windham.phillips
Employees Worked With
June 24, 2025
Best experience I ever had purchasing a vehicle. Outstanding customer service from Carter! Quick financing service. Very friendly. Highly recommend! Outstanding customer service from Carter! Quick financing service. Very friendly. Highly recommend! More
by margaretpowell234
June 24, 2025
Carter was a pleasure to deal with as well as everyone at Royal! Wonderful car buying experience. Definitely calling Carter first on our next vehicle purchase. Royal! Wonderful car buying experience. Definitely calling Carter first on our next vehicle purchase. More
by chuckrtr
Employees Worked With
