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Royal Automotive
Vestavia Hills, AL
1,146 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,146 reviews
April 11, 2025
Carter and the Royal team were genuinely great! My wife and I had been looking for a larger family vehicle and they got us set up and comfortable without any pressure! Not to mention a fair price! My wife and I had been looking for a larger family vehicle and they got us set up and comfortable without any pressure! Not to mention a fair price! Grateful for our experience with Carter and everyone at Royal! They will receive our future business for sure 👍 More
by aspigner66508
April 08, 2025
From the original discussion to taking delivery, the transaction was easy, transparent, and one of the best buying experiences we’ve had in a long time. The dealer reps were knowledgeable, patient, and transaction was easy, transparent, and one of the best buying experiences we’ve had in a long time. The dealer reps were knowledgeable, patient, and courteous. I will definitely consider doing business with this group again. More
by jtibbals1105
April 08, 2025
Everyone was great. It was a quick and smooth process. I did not have any problems. It was a quick and smooth process. I did not have any problems. More
by steviemarie1122
Employees Worked With
April 03, 2025
That was one of our best experience! Carter was so nice! And helped us to find our car! Which we were looking for couple of months already, everything was so easy and smoothly, we really Carter was so nice! And helped us to find our car! Which we were looking for couple of months already, everything was so easy and smoothly, we really love the Royal fellows! Thank you guys! More
by violalan
April 01, 2025
Quick and easy process. Very good to work with. Great customer service. The whole process was very organized. Very good to work with. Great customer service. The whole process was very organized. More
by ckchapman3
Employees Worked With
March 29, 2025
One of the best experiences! Fast and friendly service! Would definitely come back again and deal with this group! Fast and friendly service! Would definitely come back again and deal with this group! More
by Tanqueraycutter
Employees Worked With
March 29, 2025
Carter was very welcoming when my boyfriend and I pulled up to the lot. He was also very formative and polite. I will be referring friends and family to him. up to the lot. He was also very formative and polite. I will be referring friends and family to him. More
by daniellet.woods1
Employees Worked With
March 28, 2025
Don was a very professional salesman and easy to deal with, he answered every question I had about the vehicle I purchased. with, he answered every question I had about the vehicle I purchased. More
by cryals19
March 28, 2025
Very helpful and attentive to all questions I had. Great selection of trucks that all seem in good shape. Great selection of trucks that all seem in good shape. More
by Leila Toth
March 28, 2025
Matt was great to work with when we purchased a car for our daughter. He was very knowledgeable and personable. He made us feel like we were working with a friend. He handled getting a manufacturing recall our daughter. He was very knowledgeable and personable. He made us feel like we were working with a friend. He handled getting a manufacturing recall taken care of before we took possession of the car. That was one less thing we had to worry about when buying a used car. I felt like we got a great deal on the car. I wouldn’t hesitate to send family or friends to Royal Automotive and specifically Matt Coulter when shopping for a car. More
by hpau99
