Royal Automotive Group
San Francisco, CA
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53 Reviews of Royal Automotive Group
Awesome Team! Purchased a 2018 Certified Used SQ5. The Royal Automotive team made the whole process pleasant and smooth. I have interacted with Royal's Sales and Se Purchased a 2018 Certified Used SQ5. The Royal Automotive team made the whole process pleasant and smooth. I have interacted with Royal's Sales and Service teams and have nothing but awesome reviews for them. Keep it up, guys. Thanks! More
EXCELLENT service and sales Everyone at this dealership was very kind and attentive. My recent purchase of a 2019 Q7 was very efficiently processed after the deal was finalize Everyone at this dealership was very kind and attentive. My recent purchase of a 2019 Q7 was very efficiently processed after the deal was finalized. No excessive pressure; no over selling. My compliments and recommendation to Jason, Eduard, and Steven. More
Going back after 3 years 3 years ago a came over to Royal Automotive group renew my car lease and get a new one and my experience back then was wonderful. 3 years later and go 3 years ago a came over to Royal Automotive group renew my car lease and get a new one and my experience back then was wonderful. 3 years later and got an amazing service by Jacob he was very helpful and on top of things More
Great, easy, supportive experience w/ Aldo at Royal Auto Motive Group! From the moment I called frantic about my flat tire to the moment I picked it up, Aldo provided excellent customer service. I appreciate Motive Group! From the moment I called frantic about my flat tire to the moment I picked it up, Aldo provided excellent customer service. I appreciate it so much! More
Quick and easy experience I showed up at Royal on a Sunday afternoon after having done all of my research online and previously taking a test drive at another dealer. I went t I showed up at Royal on a Sunday afternoon after having done all of my research online and previously taking a test drive at another dealer. I went to Royal because it was close to me and convenient but also because of their reputation. Jacob, the sales rep who worked with me, was very attentive and went out of his way to answer all my questions. He didn’t haggle with me and got me a price that I was very happy with. I was able to leave the dealership with a new car within a few hours. Overall, a great experience. More
Everything on time and great customer service Service was completed on time as promised I received updates during the time my car was in for repairs. Ashley was fabulous Great customer servi Service was completed on time as promised I received updates during the time my car was in for repairs. Ashley was fabulous Great customer service More
Wonderful and fast service! Very nice and accessible facility. Easy appointment scheduling, hassle free. Friendly and responsive staff members to help with my needs. Quick servic Very nice and accessible facility. Easy appointment scheduling, hassle free. Friendly and responsive staff members to help with my needs. Quick service, finished under estimated time. More
Great experience our Experience went really well for being our first car purchase. Justin Potthoff was very upfront and realistic with us and helped us get what we wan our Experience went really well for being our first car purchase. Justin Potthoff was very upfront and realistic with us and helped us get what we wanted. It was also late in the day and after 6 so I’m extremely grateful for the service we were provided when I know everyone wants to go home. Thanks again! More
audi Q5 Steven was great to work with. He understood and was responsive to my limited time and he was knowledgeable of the product and the subtle differences Steven was great to work with. He understood and was responsive to my limited time and he was knowledgeable of the product and the subtle differences in the option packages and how the leasing options worked and the pluses and minuses of buying vs leasing. More
New Mazda CX-5 Jacob and Brandon were very knowledgeable, straightforward, and personable. Definitely not the stereotypical dreaded car-buying experience of the past Jacob and Brandon were very knowledgeable, straightforward, and personable. Definitely not the stereotypical dreaded car-buying experience of the past! They even worked around our tight schedule and had everything ready for us so we could be in and out of the dealership as quickly as possible. More