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Roy O'Brien Ford
St. Clair Shores, MI
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Showing 92 reviews
Can you recommend your auto salesman and dealership? Well I certainly can! My experience with my salesman, Greg Hahn at Roy O’Brian Ford was exceptional! He went above my expectations in finding the exact I certainly can! My experience with my salesman, Greg Hahn at Roy O’Brian Ford was exceptional! He went above my expectations in finding the exact Ford vehicle I was looking for. Not only was he friendly and helpful during my purchase, Greg covered every aspect of my new vehicle experience including going over my new vehicle from head to toe upon delivery. From my very pleasant experience I have recommended Greg to both family and friends! We have maintained a great friendship as he has also gone beyond not only on the purchase of my vehicle, but in his devotion to our community. I called upon Greg to help donate and deliver water to our local Habitat for Humanity site. He again, went beyond and came up smiling with a pallet of water! I’d like to commend Greg Hahn for his outstanding devotion to both his clients and community! As I have in the past, and will in the future, recommend Greg Hahn as an outstanding salesman at Roy O’Brien Ford! Thanks again Greg! Kathleen M. More
Great discussion regarding replacing my auto. Not planning on purchasing a new car yet but Suzanne gave me great feedback and info so when I am ready I will most certainly contact her. planning on purchasing a new car yet but Suzanne gave me great feedback and info so when I am ready I will most certainly contact her. More
Overall friendly environment. Family-like feel. Enthusiastic and organized. I also had some repair work done and auto start added to my Ford Flex. I was pleased and plan to re-visit this deale Enthusiastic and organized. I also had some repair work done and auto start added to my Ford Flex. I was pleased and plan to re-visit this dealership in the future! More
This is an awesome friendly dealership. They answered all of my questions. I have had a few of my friends lease/purchase from Meri and she is number 1 in my book. :) all of my questions. I have had a few of my friends lease/purchase from Meri and she is number 1 in my book. :) More
fun place to shop and easy to get service from will use this dealer again Paul Paselk is great to deal with use the service dept for all my service needs this dealer again Paul Paselk is great to deal with use the service dept for all my service needs More
I have had great experiences with both the sales and the service department at Roy O'brien Ford. Tina Randall of service department has taken great care of me and my previous vehicle of 8 years. I know not service department at Roy O'brien Ford. Tina Randall of service department has taken great care of me and my previous vehicle of 8 years. I know not many people take their vehicles to a dealership after warranty expires but i always knew the job was being done correctly. As for my new vehicle, Greg Hahn was wonderful! Knew what kind of vehicle i wanted when i went in and he went above and beyond finding it. Always kept me informed on the progress of finding the specific vehicle i wanted. They have a great team at Roy O'Brien Ford and they have made my buying experience a pleasant one. Definetly a return customer!! More
The customer service provided to me when I went to buy my Ford Focus in 2010 was excellent. They were friendly and eased me through the process, as buying a car is a huge commitment. Ford Focus in 2010 was excellent. They were friendly and eased me through the process, as buying a car is a huge commitment. More
My experience with Greg Hahn at Roy O'Brien Ford was outstanding. I was a referral from a close friend and I now understand why. The vehicle is great, but Greg's service was just phenominal. At first he outstanding. I was a referral from a close friend and I now understand why. The vehicle is great, but Greg's service was just phenominal. At first he could not find the vehicle I wanted with the options I wanted. But his perserverance and dilligence led to me getting the vehicle I wanted (slightly modified, but no big deal.) I ended up spending a little more than I wanted, but Greg's exemplary service and attention to detail more than made up for it. Roy O'Brien Ford now has another repeat customer. Morris Belleville Chesterfield, MI More
The salesman was very easy to work with and he gave me some options of cars that were in my price range. Everyone at the dealership was extremely helpful. some options of cars that were in my price range. Everyone at the dealership was extremely helpful. More
I have dealt with Roy O'Brien Ford since 1998 and always have had great service and straight deals with them. I'm still in amazement with the quickness and thoroughness of their service. Everything is done have had great service and straight deals with them. I'm still in amazement with the quickness and thoroughness of their service. Everything is done and done right. I've been to other dealers (one in particular) where the job took longer than it should and i had to return afterward for correction. I have leased 15 vehicles through Roy O'Brien Ford. More