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Roy O'Brien Ford

St. Clair Shores, MI

4.4
94 Reviews

22201 Nine Mile Rd.

St. Clair Shores, MI

48080

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Showing 94 reviews

January 29, 2012

Roy O'Brien is not the closest to my home but worth the drive the guys are awesome...no run around and treated me so well. I woll drive back each time. My best car buying experience. More

by cspmiranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay and Stan
January 27, 2012

Great discussion regarding replacing my auto. Not planning on purchasing a new car yet but Suzanne gave me great feedback and info so when I am ready I will most certainly contact her. More

by sallysterr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
suzanne clem
January 27, 2012

Can you recommend your auto salesman and dealership? Well I certainly can! My experience with my salesman, Greg Hahn at Roy O’Brian Ford was exceptional! He went above my expectations in finding the exact More

by FordOwner08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hahn
January 27, 2012

THE SALESPERSON WAS VERY KNOWLEDGABLE OF ALL THE VEHICLES ON THE LOT AND WAS ABLE TO HELP ME FIND THE ONES THAT BEST FIT MY NEEDS. More

by ddbleich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Hellenberg
January 26, 2012

The customer service provided to me when I went to buy my Ford Focus in 2010 was excellent. They were friendly and eased me through the process, as buying a car is a huge commitment. More

by bebc34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Clem
January 26, 2012

This is an awesome friendly dealership. They answered all of my questions. I have had a few of my friends lease/purchase from Meri and she is number 1 in my book. :) More

by yogi6321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meri Hellenberg
January 26, 2012

fun place to shop and easy to get service from will use this dealer again Paul Paselk is great to deal with use the service dept for all my service needs More

by dogman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Paselk
January 26, 2012

I have had great experiences with both the sales and the service department at Roy O'brien Ford. Tina Randall of service department has taken great care of me and my previous vehicle of 8 years. I know not More

by lleasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hahn, Tina Randall
January 26, 2012

Overall friendly environment. Family-like feel. Enthusiastic and organized. I also had some repair work done and auto start added to my Ford Flex. I was pleased and plan to re-visit this deale More

by M. Annas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Clem
January 25, 2012

I have dealt with Roy O'Brien Ford since 1998 and always have had great service and straight deals with them. I'm still in amazement with the quickness and thoroughness of their service. Everything is done More

by detomaso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Krause
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