
Roy O'Brien Ford
St. Clair Shores, MI
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Showing 94 reviews
The lady at this dealership was very rude. She only offered me $300 for a trade in then was mad when I refused her offer. She tried to pressure me into getting a lease when I wanted to own. I left an w offered me $300 for a trade in then was mad when I refused her offer. She tried to pressure me into getting a lease when I wanted to own. I left an went to Bill MacDonald and they were abaolutely WONDERFUL. They gave me $2000 for my trade in. More
They sell lemons and when you speak to them they treat you like you are a low life and they are rich -- just snobs. They do NOT stand by their used vehicles. I could go on for days but feel free to find m you like you are a low life and they are rich -- just snobs. They do NOT stand by their used vehicles. I could go on for days but feel free to find me on Facebook under "Stacy Kment" and I'll be glad to give your further info.. DO NOT BUY A USED VEHICLE FROM ROY O'BRIEN.............. More
I've bought several vehicles from Bob Krause,because of his direction in what i was looking for and how to set it up.the dealership and all it's employies are very friendly and helpfull.the service dept.at his direction in what i was looking for and how to set it up.the dealership and all it's employies are very friendly and helpfull.the service dept.at this time are the only one's that I have work on my vehicles. top notch More
My overall experience working with Jon Wearing at Roy O'Brian was a positive one. He was helpful in addressing my concerns and made shopping for a car a delight. O'Brian was a positive one. He was helpful in addressing my concerns and made shopping for a car a delight. More
Jon did a great job of finding the car best suited for me and my family. He went the extra mile to find exactly what I was looking for and kept me in my budget so i recommend seeing Jon when ever you step fo and my family. He went the extra mile to find exactly what I was looking for and kept me in my budget so i recommend seeing Jon when ever you step foot in roy o'brien you will not be dissappointed. More
I have been coming to Roy O'brien for a while and its the only dealer I go to and recommend to my friends and family. The sales associates and service associates are always friendly and very helpful. only dealer I go to and recommend to my friends and family. The sales associates and service associates are always friendly and very helpful. More
Perfect service from both the sales people and the service people. No nonsense, helpful people who appreciate their customers. Love my car, love the tech help! Love Tina in service! Love Carol!!! Why service people. No nonsense, helpful people who appreciate their customers. Love my car, love the tech help! Love Tina in service! Love Carol!!! Why would I go anywhere else! More
Bob Krause is a pleaser to deal with and the people at Bob Krause is a pleaser to deal with and the people at Roy'O Brian that I have talk to are very friendly people Thank you so much I love my FOCUS Bob Krause is a pleaser to deal with and the people at Roy'O Brian that I have talk to are very friendly people Thank you so much I love my FOCUS Judy Quarrella More
My dad has been buying his cars from Roy O'Brien for over 35 years and is always completely satisfied. The entire sales and service team is knowledgeable, friendly and willing to go the extra mile for their 35 years and is always completely satisfied. The entire sales and service team is knowledgeable, friendly and willing to go the extra mile for their customers. From the moment you walk in the front door, you know you have made the right decision. Their follow-through and attention to detail is top-notch. My dad's destination for a new Ford vehicle will always be Roy O'Brien! More
Roy O'Brien, Inc fosters a family atmosphere. This was my first-time leasing from Roy O'Brien and they won a new customer. My salesmen(Bob Krause) made my experience a real joy. He listens to what you w my first-time leasing from Roy O'Brien and they won a new customer. My salesmen(Bob Krause) made my experience a real joy. He listens to what you want and makes sure you get it. The finance staff was patient, explained every option and made sure I was satisfied with my choice when I left. They have a service person show you how you vehicle works and they even set-up your sync and phone. All I had to do was get in a drive away. If you are looking for a dealer that makes you feel important from the moment you walk in the door Roy O'Brien, Inc (Ford) is it. More